Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

CSR - Customer Service Representative

Company: Activus Connect

Location: Houston, TX

Posted Jun 30, 2025

_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters, health insurance, or…

Executive Chef

Company: Sweetwater Country Club

Location: Sugar Land, TX

Posted Jun 30, 2025

Diplomatic team player able to foster relationships with Members, Team Members and guests. This department head ensures the highest quality of food quality for…

Bilingual Sales Associate

Company: Ace Cash Express

Location: Houston, TX

Posted Jun 30, 2025

The ability to work 10-12 hours in a confined work area is required, contingent on state specific labor laws. Handling a wide range of services that may vary by…

Laborer/Quoter

Company: JUSTJUNK.com

Location: Dallas, TX

Posted Jun 30, 2025

You are in charge of selling the service to customers and putting smiles on the faces of your customers by “Making Removal Easy”. Be At Least 21 Years Old.

GRAPHIC DESIGNER

Company: Bunkhouse Corporate Office

Location: Austin, TX

Posted Jun 30, 2025

A Graphic Designer must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

Executive Chef | Moody Center

Company: Oak View Group

Location: Austin, TX

Posted Jun 30, 2025

Ability to develop results-oriented staff through effective training, evaluation, motivation, coaching, and counseling.

Tile Laborer

Company: Advance Onboarding Solutions

Location: San Antonio, TX

Posted Jun 30, 2025

This role involves performing various tasks on construction sites, including assisting with installations, building structures, and operating heavy equipment.

Unit Chef

Company: Trio

Location: Austin, TX

Posted Jun 30, 2025

Directing and coordinating the work of kitchen staff. As a floating chef, you will have the opportunity to supervise and participate in the preparation of meals…

Senior Graphic Designer

Company: Franklin Street

Location: Austin, TX

Posted Jun 30, 2025

The ideal candidate must possess a bachelor's degree in graphic design and at least 7 years of design experience using the entire Adobe Creative Suite in a PC…

Commercial Service Journeyman Electrician

Company: Airco Mechanical

Location: Austin, TX

Posted Jun 30, 2025

Must have valid and current driver’s license. Knowledge of the tools, equipment, and materials common to the electrical trade.

Pharmacist - Full Time - San Antonio

Company: Cantex Continuing Care Network

Location: San Antonio, TX

Posted Jun 30, 2025

Able to use reference tools to evaluate patient care and answer questions posed by customers. Helps supervise professional employees and/or supervisors,…

Neighborhood Field Canvasser/Door-to-Door Appointment Setter

Company: Trueworks Roofing

Location: Houston, TX

Posted Jun 30, 2025

*Paid Training*: Learn everything you need to know to succeed in your role. As a Neighborhood Field Canvasser, you’ll play a vital role in introducing residents…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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