Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Sales Associate-Houston, TX

Company: Diesel Direct Inc

Location: Houston, TX

Posted Jun 12, 2025

Proven success in sales and history of ability to close business. 5 or more years’ experience in the transportation industry or oil business.

Customer Service Seller Group Representative

Company: PPL Motorhomes

Location: Houston, TX

Posted Jun 12, 2025

We require a clean driver’s license, solid work history, verifiable references and a background check. This includes, but is not limited to, explaining PPL’s…

Residential Plumber

Company: Rescue Air and Plumbing

Location: Dallas, TX

Posted Jun 13, 2025

Valid drivers’ license and ability to pass a background check and drug screen. Operate a company vehicle and follow all state and federal laws, as well as,…

Sales Associate

Company: CasaBella Furniture

Location: San Antonio, TX

Posted Jun 13, 2025

Operate cash registers and handle cash transactions accurately. This role involves operating cash registers, handling transactions, and maintaining the sales…

Business Presentation Designer

Company: HUB International

Location: Irving, TX

Posted Jun 13, 2025

If the position requires licensing or certification, the incumbent must maintain compliance with all continuing education and other requirements.

Flight Software Engineer (C++)

Company: Relative Dynamics

Location: Austin, TX

Posted Jun 13, 2025

You will help develop, test, and integrate the flight software and will work in a group of flight software engineers through all stages of the flight software…

Security Operations Center Analyst

Company: CACI

Location: Lackland AFB, TX

Posted Jun 12, 2025

A.S. or B.S. degree in a related field, or equivalent experience. B.S. degree in a related field. Conduct cyber engineering trend analysis and reporting.

JANITOR

Company: ABM Industries

Location: Houston, TX

Posted Jun 12, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Pipe /TIG Welder

Company: Ark Welding Academy

Location: Balch Springs, TX

Posted Jun 13, 2025

Prior teaching experience is a plus, but if you’ve trained welders on the job or have held leadership roles, we welcome your expertise!

Software Architect

Company: INHABIT IQ INC

Location: Plano, TX

Posted Jun 12, 2025

Assist in formulating strategic technical roadmaps for both short-term fixes and long-term improvements. The role requires someone who thrives under pressure,…

Centrifugal Chiller tech- 5k BONUS AVAILABLE

Company: ENFRA LLC

Location: Coppell, TX

Posted Jun 13, 2025

The Lead Technician contributes to local market profitability by assisting the Service Coordinator in the following: coordinating and developing the team on how…

Customer Service Representative - Export

Company: MSC Mediterranean Shipping Company S.A.

Location: Houston, TX

Posted Jun 12, 2025

Answers phone calls and emails in a timely, professional, and effective manner; Observes corporate guidelines when addressing customer inquiries regarding…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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