Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Chef de Partie/Junior Sous Chef - JOEY Uptown

Company: JOEY Restaurants

Location: Houston, TX

Posted Jun 11, 2025

Must have or be able to obtain valid local and/or state Food Handler permits. 10% discount for self and guests on all food and beverages when visiting any JOEY…

Sous Chef

Company: Eddie V's

Location: Houston, TX

Posted Jun 11, 2025

The Sous Chef contributes to building top line sales and guest count through the delivery of a competitively superior team member and guest experience.

Personal Chef

Company: Eat Cook Joy

Location: Austin, TX

Posted Jun 11, 2025

Reliable car, driver's license, auto insurance, and smartphone. Cook your own recipes and learn new recipes, techniques. Culinary school student or diploma.

Janitorial

Company: Chuy's Tex Mex

Location: Austin, TX

Posted Jun 11, 2025

For this position, pay will be variable by location - See additional job details and benefits below JANITORIAL JOB FUNCTIONS: We only have 3 rules at Chuy’s…

Janitorial

Company: Chuy's Tex Mex

Location: Houston, TX

Posted Jun 11, 2025

For this position, pay will be variable by location - See additional job details and benefits below JANITORIAL JOB FUNCTIONS: We only have 3 rules at Chuy’s…

Janitorial

Company: Chuy's Tex Mex

Location: Dallas, TX

Posted Jun 11, 2025

For this position, pay will be variable by location - See additional job details and benefits below JANITORIAL JOB FUNCTIONS: We only have 3 rules at Chuy’s…

Field Service Technician

Company: Authority HVAC

Location: San Antonio, TX

Posted Jun 11, 2025

Must be able to successfully complete a criminal background check, drug test, and driver’s license check. Responding to Customer Service Requests (service calls…

Retail Operations Analyst II

Company: ENGIE

Location: Houston, TX

Posted Jun 11, 2025

Collaborating with the Retail Operations Senior Analyst to utilize various tools and applications aimed at minimizing credit risk exposure and credit losses…

Executive Chef Partner

Company: The Capital Grille

Location: San Antonio, TX

Posted Jun 11, 2025

The Executive Chef contributes to building top line sales and guest count through the delivery of a competitively superior team member and guest experience.

Entry Level Sales Associate

Company: Legacy Acquisitions, Inc.

Location: Carrollton, TX

Posted Jun 11, 2025

Engage in training with our company on wireless knowledge to develop expertise in sales and business development. Entry Level Sales Associate Skills: *.

Janitorial

Company: Chuy's Tex Mex

Location: Houston, TX

Posted Jun 11, 2025

For this position, pay will be variable by location - See additional job details and benefits below JANITORIAL JOB FUNCTIONS: We only have 3 rules at Chuy’s…

Chef/Sous Chef- LOCAL Henderson

Company: LOCAL Public Eatery

Location: Dallas, TX

Posted Jun 11, 2025

Must have or be able to obtain valid local and/or state Food Handler permits. Coach the kitchen team as needed to deliver on consistent and memorable…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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