Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Special Education Teacher (Middle/High School)

Company: Great Hearts Texas

Location: San Antonio, TX

Posted May 30, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

Special Education Teacher (Middle/High School)

Company: Great Hearts Texas

Location: Irving, TX

Posted May 30, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

Project Manager II

Company: CECO Environmental

Location: Addison, TX

Posted May 30, 2025

The Project Manager is responsible for the technical design and engineering schedule internally and with vendors for all Emission related projects which will…

Software Engineer, Linux Kernel & Driver Development

Company: General Motors

Location: Austin, TX

Posted May 30, 2025

Develop and enhance Linux kernel and device drivers, including those for camera sensors, display interfaces, multimedia subsystems, and networking (WLAN, LAN,…

Product Marketing Manager

Company: Advanced Micro Devices

Location: Austin, TX

Posted May 30, 2025

In this exciting role as Product Marketing Manager, you will be driving design wins for X86 technology. Report out to management on market segment progress,…

Cook/Customer Service Representative

Company: EAT LOVE REPEAT LLC

Location: Austin, TX

Posted May 30, 2025

Digital and social marketing skills is added benefit. Previous experience working within a commercial kitchen. A good understanding of food safety programs.

HVAC Service Technician

Company: Primetime Healthcare Compliance Services

Location: Humble, TX

Posted May 30, 2025

Valid driver's license with a clean driving record is preferred. Uses a variety of hand tools, following blueprints, wiring schematics/diagrams, piping schemes…

Plumbing Installer

Company: Air Specialist

Location: Pearland, TX

Posted May 30, 2025

This is an exciting chance to enhance your skills while enjoying fantastic benefits like flexible scheduling, paid time off, and health insurance.

Senior IT Project Manager

Company: Enterprise Products

Location: Houston, TX

Posted May 30, 2025

Lead Cross functional teams to successful project delivery. Bachelor’s degree in Management Information Systems, Computer Science, Information Technology, or…

Licensed Plumber

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted May 30, 2025

Must have a valid driver's license and a satisfactory driving record. Ability to provide a basic set of your own tools. MUST HAVE Tradesman Plumber's License.

Lead Software Engineer, Backend

Company: Capital One

Location: Plano, TX

Posted May 30, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Bookkeeper/Accountant

Company: Melissa Properties

Location: Dallas, TX

Posted May 30, 2025

Answer and direct phone calls. Write and distribute email, correspondence memos, letters, faxes and forms. The ideal candidate should have excellent oral and…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

Related Pages

© 2026 Job Transparency. All rights reserved.