Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Mobile Association - Retail Sales

Company: T-Mobile USA, Inc.

Location: Chicago, IL

Posted May 30, 2025

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in…

Communications and Marketing Manager

Company: The University of Chicago

Location: Chicago, IL

Posted May 29, 2025

A bachelor’s degree from an accredited four-year college or university with a degree in journalism, communications, public relations, marketing, or related…

AI Implementation Engineer

Company: Intercom

Location: Chicago, IL

Posted May 30, 2025

If you have a strong background in AI tools and / or Large Language Models, integration via RESTful API endpoints, experience in technical software…

Seasonal Business Tax Expert

Company: Intuit

Location: Chicago, IL

Posted May 29, 2025

The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant…

Lead Software Engineer, Back End (Enterprise Platforms Technology)

Company: Capital One

Location: Chicago, IL

Posted May 29, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Part Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: Oak Brook, IL

Posted May 29, 2025

The store is open 10-6 Monday to Saturday. Applicant should have some flexibility with hours, and have past retail experience (preferably high end).

Senior Software Engineer, Full Stack

Company: Capital One

Location: Chicago, IL

Posted May 29, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Data Analyst 2

Company: PayPal

Location: Chicago, IL

Posted May 29, 2025

Day-to-day duties include data analysis, monitoring and forecasting, creating the logic and implementing risk rules and strategies, providing requirements to…

Business Tax Accountant - Work From Home

Company: Intuit

Location: Chicago, IL

Posted May 29, 2025

The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant…

Senior Business Tax Accountant - Work From Home

Company: Intuit

Location: Chicago, IL

Posted May 29, 2025

The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant…

Seasonal Business Tax Associate

Company: Intuit

Location: Chicago, IL

Posted May 29, 2025

The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant…

Bilingual Wireless Retail Sales Associate

Company: Total Wireless - Mobile Generation Prepaid

Location: Chicago, IL

Posted May 29, 2025

Mobile Generation is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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