Customer Success Jobs in Chicago, IL

47,378 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Team Manager

Company:

Location: Wheaton, IL

Posted Feb 03, 2025

Corporate Chef, Innovation - Away From Home

Company: Kraft Heinz

Location: Chicago, IL

Posted Feb 03, 2025

The Corporate Chef role at Kraft Heinz's Away From Home business involves shaping and executing culinary strategy, collaborating with the Sales team, and engaging with food professionals to drive business growth. Key responsibilities include creating product formulas, translating market trends into food concepts, leading professional culinary sessions, and managing key accounts. The ideal candidate should have a culinary or food science degree, 5-7 years of commercial culinary experience, and strong communication skills. The role requires travel up to 30% of the time and offers a competitive salary with performance-based bonuses and comprehensive benefits.

Verizon Sales Consultant

Company:

Location: Woodstock, IL

Posted Feb 03, 2025

Vehicle Delivery Driver

Company: CarMax

Location: Schaumburg, IL

Posted Feb 03, 2025

PT Support Associate

Company: Tory Burch

Location: Skokie, IL

Posted Feb 03, 2025

Senior Finance Manager, M&A integration & Separation Management

Company: Kraft Heinz

Location: Chicago, IL

Posted Feb 03, 2025

Kraft Heinz is offering a Senior Finance Manager position for Integration and Separation Management in their M&A Department. The role involves liaising with buyers and sellers, managing deal timelines, mobilizing cross-functional teams, and supporting quality management activities. The ideal candidate should have a Bachelor's Degree, minimum 5 years of project management experience, strong financial acumen, and excellent communication skills. The company provides a comprehensive total rewards package, including healthcare benefits, wellbeing programs, and a performance-based bonus. The position is based in the Chicago office.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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