Customer Success Jobs in Chicago, IL

47,381 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Customer Service Associate

Company: Walgreens

Location: Rosemont, IL

Posted Jan 25, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Tinley Park, IL

Posted Jan 25, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: West Dundee, IL

Posted Jan 25, 2025

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 25, 2025

Customer Service Associate

Company: Walgreens

Location: Springfield, IL

Posted Jan 25, 2025

Shift Lead

Company: Walgreens

Location: Northbrook, IL

Posted Jan 25, 2025

Pharmacy Operations Manager

Company: Walgreens

Location: Edwardsville, IL

Posted Jan 25, 2025

Pharmacy Intern Grad

Company: Walgreens

Location: Bloomington, IL

Posted Jan 25, 2025

Senior Data Science Analyst

Company: Discover

Location: Chicago, IL

Posted Jan 25, 2025

Discover is offering a job opportunity for an analytical professional with experience in Credit Risk, Fraud Risk, Marketing Analytics, Optimization, Operations Analytics, Modeling, or Data Science. The role involves working closely with management to execute analytical initiatives, solving business problems using advanced analytics and machine learning, and creating reports and dashboards to monitor performance metrics. The company values diversity and offers a competitive total compensation package, including benefits like paid parental leave, paid time off, 401k plan, medical, dental, vision, health savings account, STD, life, LTD, and AD&D, recognition program, education assistance, commuter benefits, family support programs, and employee stock purchase plan. Discover is committed to a culture that values compliance and risk management, and is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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