Customer Success Jobs in Chicago, IL

47,381 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Insurance Marketing Lead

Company: TransUnion

Location: Chicago, IL

Posted Jan 25, 2025

Quality Engineering Summer Analyst

Company: Tempus AI

Location: Chicago, IL

Posted Jan 25, 2025

Tempus, a company passionate about precision medicine and advancing healthcare, is seeking a highly qualified undergraduate Quality Engineering Summer Analyst for the summer of 2025. The intern will work on comprehensive projects, collaborate with teams, and gain professional development. The anticipated projects include participating in issue management processes, supporting customer health authority audits, assisting with lab-developed test and medical device development, and assisting with documentation updates. Qualifications include pursuing a Bachelor's degree in Engineering or Science, a 3.0 GPA or higher, knowledge of statistical analysis, and strong communication and computer skills. The internship will be a hybrid onsite/remote, 8-10 weeks long, starting in early June and running through August. A competitive hourly wage and relocation bonus will be provided.

Chef Manager - OSF Healthcare

Company: Aramark

Location: Evergreen Park, IL

Posted Jan 25, 2025

Energy Sales Retail Associate

Company: Sunrun

Location: Naperville, IL

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages