Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Customer Service Representative (CSR)

Company: Perillo Collision

Location: Chicago, IL

Posted Jul 31, 2025

Process repair orders, insurance claims, and payments, ensuring accuracy and compliance with procedures. Maintain accurate records of customer interactions and…

IT Security & Controls Analyst

Company: Lawson Products

Location: Chicago, IL

Posted Jul 31, 2025

Undergraduate degree in engineering, computer science, or other technical discipline, plus five to seven years of security-specific experience, with at least…

HVAC Commercial Service Technician

Company: Expert Heating Air Conditioning & Plumbing

Location: Downers Grove, IL

Posted Jul 31, 2025

Valid driver's license with a clean driving record for van driving responsibilities. Experience as a field service technician with a focus on customer…

Sous Chef

Company: Gibsons Italia

Location: Chicago, IL

Posted Jul 31, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Janitorial Support Team / Floater - Night

Company: Bee Line Support, Inc.

Location: Chicago, IL

Posted Jul 31, 2025

As Bee Line’s front-line cleaning defense, you will perform general cleaning duties, such as cleaning floors, vacuuming rugs, washing walls and glass, and…

Second Shift Machine Operator (Print Industry)

Company: GotWorX Staffing, Inc.

Location: Burr Ridge, IL

Posted Jul 31, 2025

Identify, report and fix mechanical issues. Technical experience operating inserting or similar mechanical systems a must. Pre-employment drug test, background.

Sous Chef

Company: Quartino Ristorante

Location: Chicago, IL

Posted Jul 31, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Castline Operator - Machine Operator

Company: Intertape Polymer Group (IPG)

Location: Chicago, IL

Posted Jul 31, 2025

Maintains equipment through the completion of assigned preventative maintenance tasks and minor repair techniques as required. Ability to lift 50 pounds.

HVAC Technician

Company: Temperature Doctors Heating & Cooling, Inc

Location: Chicago, IL

Posted Jul 31, 2025

Valid driver’s license and clean driving record. Must have own hand tools (preferred). Perform diagnostics using schematics and technical documentation.

Machine Operator (Hayssen Vertical Bagger)

Company: The Xcel Group

Location: Schiller Park, IL

Posted Jul 31, 2025

Good mechanical aptitude, analytical and mathematical skills. Able to troubleshoot and adjust bag fin seal, top and bottom seal, bag length.

Healthcare Project Manager

Company: WM

Location: Chicago, IL

Posted Jul 31, 2025

Education: Bachelor's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (…

Custodian

Company: Facilities Performance Group, LLC

Location: Franklin Park, IL

Posted Jul 31, 2025

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and company regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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