Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Senior Applied AI Engineer

Company: The Hartford

Location: Chicago, IL

Posted Jul 14, 2025

Building and managing a world-class high-performance platform engineering team, fostering innovation, collaboration, and technical excellence.

Practice Architect, Retail/Consumer Packaged Goods, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jul 14, 2025

You will orchestrate across contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder organizations in…

Artificial Intelligence Tech Lead - Remote Work

Company: BairesDev

Location: Chicago, IL

Posted Jul 14, 2025

You'll establish and document best practices, transfer knowledge across teams, serve as a point of contact for upper management, and interact with key…

Customer Retention Manager

Company: Neretva Group

Location: Chicago, IL

Posted Jul 14, 2025

This position involves developing and implementing strategies that foster long-term relationships with clients, ensuring their needs are met, and addressing any…

Entry Level Retail Sales Associate

Company: ASAP Business Resolutions

Location: Des Plaines, IL

Posted Jul 14, 2025

In this role, you will be responsible for driving sales and providing excellent customer service in a retail environment.

Construction Crew Lead

Company: ALFF CONSTRUCTION LLC

Location: Chicago, IL

Posted Jul 14, 2025

Have own tools for routine tasks. Strong hands-on skills in at least two trades: HVAC, refrigeration, plumbing, electrical, or carpentry.

Chef Sous

Company: The Metropolitan

Location: Chicago, IL

Posted Jul 14, 2025

Organize and help in the service of all activities concerning ala carte, employee meals and private dining rooms. 2-3 years as line cook.

Construction General Laborer II

Company: ALFF CONSTRUCTION LLC

Location: Chicago, IL

Posted Jul 14, 2025

Valid driver’s license and reliable transportation. Operate hand tools and power tools safely and correctly. OSHA 10 or OSHA 30 certification.

Data Analyst

Company: HAVI Logistics GmbH

Location: Chicago, IL

Posted Jul 14, 2025

Bachelor’s degree in Engineering, Computer Science, Business, Analytics, or closely related field. Document current state and work and identify and plan the…

CNC Machine Operator I-Second Shift

Company: Dynamic Manufacturing

Location: Hillside, IL

Posted Jul 14, 2025

Prolonged periods of sitting at a desk and working on a computer. The CNC Machine Operator is responsible for the manufacture of parts per plant.

Manager, Loyalty Partnerships

Company: paypal

Location: Chicago, IL

Posted Jul 14, 2025

Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design.

PRN Retail Pharmacist (Howard Brown CHC)

Company: Cardinal Health

Location: Chicago, IL

Posted Jul 14, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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