Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Computer Engineer

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement details the requirements and conditions for a Computer Engineer position. The role involves evaluating software engineering programs, performing technical surveillance, participating in technical interchange meetings, and analyzing complex data. Qualifications include a Bachelor's Degree in engineering from an ABET-accredited program or a combination of education and experience. Specialized experience is required, equivalent to GS-12 level or higher. The position is exempt, full-time, and may involve a probationary period. Benefits include a comprehensive package, but eligibility depends on the type of position.

LEAD IT SPECIALIST (INFOSEC)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 21, 2024

This job posting details the requirements, conditions, and qualifications for a Lead IT Specialist (INFOSEC) position. The role involves specialized experience in writing, updating, and maintaining instructions, SOPs, job aids, process documents, and procedures related to enterprise segregation of duties, governance, risk, and control, and enterprise application security. The position requires IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. The salary range varies by location, from $103,409 to $153,354. The role is exempt under the Fair Labor Standards Act and requires U.S. citizenship. It involves a set schedule and critical sensitive security requirements. Recruitment incentives are not authorized, and pre-employment physical is not required.

Program Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

This position provides administrative and clerical support to a team providing counseling services to veterans. The incumbent is responsible for many administrative, fiscal, and supply support functions for the Vet Center team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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