Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 08, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and doesn't offer benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position is subject to a suitability check and doesn't lead to full-time employment, with no benefits for intermittent staff.

IT Specialist (SYSADMIN)

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Jun 08, 2024

The U.S. Bureau of Reclamation is seeking a career professional with expertise as an IT Specialist (SYSADMIN) to work in Ephrata and Yakima, Washington. The role involves assisting in meeting increasing water demands while protecting the environment. The position requires U.S. citizenship, federal employment suitability, resume submission, and meeting education and experience requirements. Qualifications include specialized experience in IT tasks such as reporting hardware/software issues, maintaining customer accounts, monitoring networks, recognizing system problems, and providing customer service. Education can be substituted for experience with a relevant degree. Official college transcripts are required for education-based qualification. The position is eligible for telework, recruitment/relocation incentives, and PCS expenses. It is a non-sensitive/moderate risk Public Trust position requiring a favorably adjudicated background investigation.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 08, 2024

This job announcement is for a position in the IT Directorate, specifically in the INFO & TECHNOLOGY DIR OFFICE, ACCOUNTING SERVICES, MOCAS SYSTEM, MOCAS PROGRAMMING BRANCH, ZTCEB. The role requires IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience in developing, implementing, coding, testing, operating, and modifying software and automated systems using COBOL. The position offers benefits such as health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. It is an exempt position with occasional travel requirements and a one-year probationary period. The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 08, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, background/suitability investigation, and may involve a probabilistic period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The GS-07 level requires a bachelor's degree with superior academic achievement or one year of graduate-level study, while the GS-09 and GS-11 levels require a master's or doctoral degree, respectively. Specialized experience is also required, with varying levels depending on the grade.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 08, 2024

This job announcement is for a position in the IT Directorate, requiring U.S. Citizenship and a favorable suitability review with security clearance. The role involves IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience with Java/JavaScript, HTML/CSS, .NET, Python, Shell Script, SQL, and Oracle. The position offers comprehensive benefits, including health, vision, dental, retirement, paid time off, and educational benefits. The role is exempt from the Fair Labor Standards Act and may require occasional travel. The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense.

IT SPECIALIST (SYSANALYSIS-PLCYPLN) / COR – Contracts and Projects (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Multiple Locations

Posted Jun 08, 2024

The job posting is for a Contracting Officer Representative (COR) role in the Office of the Chief Technology Officer (OCTO) of the Federal Motor Carrier Safety Administration (FMCSA). The role involves providing expertise in contracts administration and project management for IT projects, ensuring project success by applying contracts management standards and best practices. The incumbent will collaborate with business offices and other project managers in the initiation, execution, and monitoring and control of IT contracts and projects.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 08, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, a background/suitability investigation, and may involve a probabilistic period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The role is eligible for telework and offers a comprehensive benefits package.

IT Specialist (Sys Admin)

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Jun 08, 2024

This job posting details the requirements and qualifications for a position within the USGS. The role is open to current or former federal employees and requires U.S. citizenship. Key requirements include IT-related experience, attention to detail, customer service, oral communication, and problem-solving skills. Applicants must have experience with Microsoft SQL Server, Microsoft SQL Reporting Services, Microsoft Visual Studio, JavaScript, and VB.NET. The position requires a background investigation and successful completion of a security clearance. The role is eligible for telework and offers a comprehensive benefits package.

Information Technology Specialist (Sys Analyst/App Software) - 9 Month Roster, Direct Hire

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 08, 2024

This job announcement is for a direct hire position with the IRS. The role involves IT-related work and requires U.S. citizenship, a background investigation, and enrollment in Continuous Vetting. No federal experience is necessary, but candidates must demonstrate IT-related experience and meet specific competencies. The position is eligible for telework and offers a comprehensive benefits package. The hiring process includes a Personal Identity Verification process and a Declaration for Federal Employment.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 08, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position does not lead to full-time employment and intermittent employees are not eligible for benefits.

Information Technology Specialist (CUSTSUP)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 08, 2024

The job posting is for a position in the Office of Information Technology (OIT) at a Veteran Affairs (VA) facility. The job involves providing customer support services, resolving technical software and hardware problems, and meeting certain qualifications and requirements.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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