Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

AWS Senior Lead Product Manager (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Jul 22, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

Client Service II Representative: Device Maintenance (2nd shift)

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Jul 22, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Good computer skills/technical knowledge.

Customer Account Representative

Company: Verse Medical

Location: New York, NY

Posted Jul 21, 2025

Experience using CRM software (e.g. Salesforce) and office tools (e.g. Microsoft Office and/or G Suite). Customer Success makes sure that our customers have a…

Associate Manager, Customer Success

Company: DoorDash USA

Location: New York, NY

Posted Jul 21, 2025

Track accounts through engagement data (via tools like Looker and Totango) to identify churn risk and work proactively to eliminate that risk.

Senior Manager, Strategic Marketing

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. 3+ years managing a small team.

Delivery Driver CDL B

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Jul 22, 2025

Have a valid driver’s license. Follow all company and state enforced safety requirements for loading and unloading product. Must Pass a DOT physical.

Sous Chef, Rowland's Bar & Grill

Company: Delaware North

Location: New York, NY

Posted Jul 22, 2025

Tuition and/or professional certification reimbursement. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time…

HVAC Project Manager

Company: Energo

Location: Woodside, NY

Posted Jul 22, 2025

In-depth knowledge of boilers and heating systems in the following areas: Steam heating systems, hydronic heating systems, domestic hot water heating systems,…

Wireless Sales Associate

Company: Mason Services - Wireless

Location: National City, CA

Posted Jul 22, 2025

We give our Wireless Sales Associates the tools they need to develop their skills and ability in managing customer requests, being solution orientated, creating…

Project Manager Information Technology

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 21, 2025

A bachelor’s degree at a 4-year institution; preferred majors in computer science, healthcare. Track all issues and risks with the appropriate tools.

Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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