Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Data Scientist I

Company: Bank of America

Location: New York, NY

Posted Jul 17, 2025

The data science team (within GPS) is working on more than five projects that are driving/will drive significant impact across the GPS business.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Brooklyn, NY

Posted Jul 16, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Air Conditioning Technician

Company: Core Values Talent

Location: Queens, NY

Posted Jul 17, 2025

Valid driver's license with a clean driving record. Ability to read and interpret blueprints and technical drawings. 5 Years experience as an AC technician.

Senior Refrigeration Service Technician - Commercial & Industrial

Company: CoolSys

Location: New York, NY

Posted Jul 17, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Data Analyst Consultant - DSNY11 (December 1, 2025)

Company: The Information Lab

Location: New York, NY

Posted Jul 17, 2025

The one thing they do have in common is a passion for problem-solving, especially with data and evidence. Vacation: 25 days paid time off per year.

Anthropologie Custodian

Company: Anthropologie

Location: Brooklyn, NY

Posted Jul 17, 2025

Assesses the store maintenance and cleaning needs such as washing windows, vacuuming, replacing light bulbs, removing trash, and performing simple repair jobs.

Platform Solutions, Enterprise Partnerships, Financial Analyst

Company: Goldman Sachs

Location: New York, NY

Posted Jul 17, 2025

This position is for an Analyst who will work closely with the Chief Financial Officer of PS and each of the business unit leads to build models and drive…

Customer Experience Associate

Company: Melio

Location: New York, NY

Posted Jul 17, 2025

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft.

Centralized Controller

Company: Trailborn Hotel Management LLC

Location: New York, NY

Posted Jul 16, 2025

As Controller, your duties include, but are not limited to, adhering to company accounting standards, building and maintaining the annual budget, forecasting…

NY Support Center Coordinator

Company: Shake Shack

Location: New York, NY

Posted Jul 17, 2025

At least 2 years of experience as a receptionist, in retail customer service, or in office administration. Serves as the point of contact for questions about…

Customer Service Representative

Company: Elite Innovations Inc

Location: New York, NY

Posted Jul 16, 2025

Performing front line customer service: Answering customer questions, escalating issues and informing customers of current deals and promotions.

OMEGA Luxury Timepieces - Sales Associate - SoHo *NEW STORE*

Company: The Swatch Group (U.S.) Inc.

Location: New York, NY

Posted Jul 17, 2025

MUST possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field. Robust adaptability to learn the technical aspects of our…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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