Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Customer Information Representative

Company: DEPARTMENT OF INVESTIGATION

Location: Manhattan, NY

Posted Jul 02, 2025

The selected candidate will be responsible for covering the reception desk, greeting and directing visitors in person and on the phone using a directory,…

Data Science Analyst III - Mount Sinai Health Partners

Company: Mount Sinai

Location: New York, NY

Posted Jul 02, 2025

Provides a high degree of technical support to data analytics functions as they relate to varied business units, and technical expertise on the selection,…

Sales Associate ( Thrift Shop)

Company: Housing Works

Location: New York, NY

Posted Jul 01, 2025

Can use basic tech tools (Word, Excel, email) and basic math. Employee discount on incredible secondhand finds. Are flexible to work weekends and holidays.

Delivery Driver (Big Trucks, CDL preferred)

Company: Housing Works

Location: Long Island City, NY

Posted Jul 01, 2025

Valid, clean *NYS driver’s license* (CDL a *big plus*). Love driving big trucks, staying active, and making a difference? Join our mission-driven team.*.

2026 Corporate Analyst Development Program - Summer Analyst (New York Metro)

Company: JPMorganChase

Location: New York, NY

Posted Jul 02, 2025

Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program.

Plumber

Company: START Treatment & Recovery Centers

Location: Brooklyn, NY

Posted Jul 02, 2025

Valid Plumber’s license in New York State. Read and interpret blueprints, schematics, and technical drawings. The Plumber reviews, tracks, and monitors service…

Applied AI Engineer

Company: Columbia University

Location: New York, NY

Posted Jul 01, 2025

Exceptional communication skills are essential, as the role requires translating complex technical concepts into clear, actionable insights for both technical…

Customer Service Representative (Bilingual Russian/Uzbek)

Company: Anchor Health Home Care

Location: Brooklyn, NY

Posted Jul 02, 2025

In this role, you will answer incoming calls, responding to service related questions and obtaining feedback, completing required documentation, and escalating…

Senior Cloud Engineer

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 01, 2025

*5 to 10 years* of experience in platform engineering, DevOps, or infrastructure roles. Work fluently in *AWS*: Confident in managing and optimizing AWS…

High School Forensic Science/Chemistry Teacher 2025 - 2026 School Year

Company: Community High School

Location: Brooklyn, NY

Posted Jul 01, 2025

With the support of the leadership team, will design and lead year-long core courses, aligned to Regents standards, in teacher’s academic discipline.

Sales Associate/Treatment Coordinator

Company: CONFIDENTIAL DENTAL PRACTICE

Location: New York, NY

Posted Jul 02, 2025

Educate patients on their dental treatment options and sell dental procedures. A warm and welcoming presentation. Monday and Tuesday 1:30 PM-9:00 PM.

Commerical Caulking Technician

Company: Remedi8 Holdings Corp.

Location: New York, NY

Posted Jul 01, 2025

Perform routine maintenance and repairs on equipment, including electrical, HVAC, and plumbing components. Properly maintain equipment and tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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