Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

IT Risk Management Senior Analyst

Company: City National Bank

Location: New York, NY

Posted Apr 23, 2025

Serves as an expert in own discipline or area of specializationWorks on complex issues where analysis of situations or data requires an in-depth evaluation of…

Full Stack Developer (Front-End)

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Strong data analysis skills, design, and coding experience in financial industry preferably in capital markets/prime brokerage. As a UI developer and designer,.

Lead HVAC Installer

Company: Yellowstone Local

Location: Manhattan, NY

Posted Apr 23, 2025

5+ years of hands-on HVAC installation and diagnostic experience. Top Pay: $40 - $65/hour based on experience and certifications (VRF specialists may earn more)…

Chef de Cuisine JN -042025-158662

Company: Goodwin Recruiting

Location: New York, NY

Posted Apr 21, 2025

ServSafe or equivalent food safety certification required. Collaborate with the Executive Chef to develop seasonal menus using the freshest local and regional…

Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Apr 24, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

Client Service I Representative- Device Maintenance

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Apr 24, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Basic computer skills/technical knowledge.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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