Customer Success Jobs in New York City, NY

Positions 938,946 Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Customer Complaint Coordinator

Company: Professional Transit

Location: Astoria, NY

Posted Oct 10, 2025

Conduct outbound calls to follow up on unresolved issues or gather additional information from clients. Maintain accurate records of complaints and resolutions…

Product Marketing Manager, Shazam

Company: Apple

Location: New York, NY

Posted Oct 12, 2025

Bachelor’s Degree in a related field of study or equivalent experience. You must be an effective project owner, able to structure ambiguous asks into well-…

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Oct 11, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

RN - Clinic Manager

Company: Medcor Inc

Location: Universal City, CA

Posted Oct 11, 2025

Have valid unrestricted California RN license and current BLS certification (AHA or ARC). Have a minimum of 5 years field experience.

Part Time Cleaner

Company: SPOTLESS CLEANING

Location: Manhattan, NY

Posted Oct 13, 2025

You're an early bird who loves to greet the day with enthusiasm! Ensure high standards of cleanliness and customer satisfaction.

Verizon Sales Representative

Company: Valiant Management

Location: Westbury, NY

Posted Oct 12, 2025

In this role, you will be responsible for engaging with customers, showcasing our products, and driving sales through exceptional customer service.

Sr. Software Engineer, Front End / Full-Stack (JavaScript ES6+, Angular, NgRX, AWS Fargate)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Own the technical design and development of cross-functional, multi-platform application systems. 2+ years of experience with open-source state management and…

Distinguished AI Engineer (Agentic AI Platform Infrastructure)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

2nd and 4th grade Classroom Teacher-Immediate Opening

Company: Global Community Charter School

Location: New York, NY

Posted Oct 10, 2025

Engage in coaching cycles and implement research-based strategies that maximize one’s own performance and that of one’s students.

Graduate Development Program, Associate Data Analyst, Global Data Analysis

Company: National Grid

Location: Brooklyn, NY

Posted Oct 13, 2025

Valid driver’s license required with a safe driving history that meets National Grid’s Safe Driver policy. Advanced experience with SQL, Microsoft Excel, Power…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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