Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Senior Lead Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Aug 27, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Executive Protection and Residential Security Officers CCW

Company: SISS

Location: New York, NY

Posted Aug 27, 2025

We are seeking extremely motivated and highly qualified professionals, preferably with Military, Law Enforcement and/or Close Protection Security backgrounds…

Pharmacist - NY License (Per Diem)

Company: Etain LLC

Location: New York, NY

Posted Aug 27, 2025

Must have reliable transportation and a valid drivers license. Must have valid up to date pharmacist license in New York. Licensed Pharmacist in New York.

Verizon Enrollment Representative

Company: Long Island Telecommunications

Location: Long Island, NY

Posted Aug 27, 2025

You’ll use your communication and problem-solving skills to ensure each customer receives the right plan for their needs while driving measurable sales growth…

Customer Service Representative

Company: MPIRE Promotions

Location: Garden City, NY

Posted Aug 27, 2025

We host face-face events to help raise funds for amazing causes. Speaking to the community at events to spread awareness and advocate for these charities.

Customer Support Specialist - Long Island City, NY

Company: Accommodations Plus International

Location: Long Island City, NY

Posted Aug 27, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Able to work overtime if needed.

Executive Protection/Estate Protection Officer (CCW Preferred)

Company: S.I.S.S

Location: New York, NY

Posted Aug 27, 2025

Understanding of and ability to implement excellent and dedicated customer service. Qualified individuals will have the opportunity to work with exclusive…

Sales Associate- NYC

Company: ATLANTIS MANAGEMENT GROUP LLC

Location: Brooklyn, NY

Posted Aug 26, 2025

Our valued team of Sales Associates are responsible for providing excellent customer service by greeting and communicating with customers, working the register,…

Call Center Closer

Company: High End Hiring

Location: New York, NY

Posted Aug 28, 2025

Meet and exceed sales targets, driving the growth of the company. Engage with qualified leads, explaining how our tax-saving solutions work.

Pharmacist - Full Time Floater - Greater NYC Area

Company: VytlOne (formerly Maxor National Pharmacy Services Company)

Location: Bronx, NY

Posted Aug 27, 2025

Current/Clear New York Pharmacist license. Prior knowledge of local, state, and federal accrediting body and OSHA rules and regulations preferred.

Clinical Nurse I - Infusion - Per Diem

Company: Hospital for Special Surgery

Location: New York, NY

Posted Aug 27, 2025

A current NY State registration and license is required. Whether you are early in your career or an expert in your field, you will find HSS an innovative,…

Plumbing Engineer Temporary

Company: The New Yorker Hotel

Location: New York, NY

Posted Aug 28, 2025

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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