Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Growth Operations Solutions Architect

Company: Apple

Location: Culver City, CA

Posted Aug 18, 2025

The Growth Operations Solutions Architect will work cross-functionally with various teams including growth marketing, product, engineering, and business to…

Cannabis Retail Budtender / Customer Service & Sales Representative

Company: SLG-DB LLC

Location: New York, NY

Posted Aug 18, 2025

*Educate and Inform*: Use your product knowledge to guide customers toward the right cannabis products for their needs, answering questions and providing honest…

Part Time Sales Associate for Luxury Linen Boutique (10011)

Company: Yves Delorme

Location: New York, NY

Posted Aug 18, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

Hiring Security Director

Company: Security Company

Location: Brooklyn, NY

Posted Aug 18, 2025

Must possess a valid Guard Card License. Skills in operating portable radio devices, phones, and CCTV systems. Ability to maintain accurate records.

Client Services Associate

Company: SPS-North America

Location: New York, NY

Posted Aug 18, 2025

Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Applicants are prohibited from using real-time AI (…

Graphic Artist and Designer

Company: Courtside Market LLC

Location: New York, NY

Posted Aug 18, 2025

This job is not remote and requires being at the office on a full time basis. Individual should have complete working knowledge/experience in Illustrator, Photo…

Project Coordinator, Office of Academic Technology

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 18, 2025

As part of the Office of Academic Affairs (OAA), OAI collaborates with CUNY’s colleges to scale effective practices, manage system-wide academic technology…

Executive Kitchen Manager

Company: Boqueria

Location: New York, NY

Posted Aug 18, 2025

Demonstrated experience developing a team of "A" players at restaurants run by this individual - sous chefs, cooks. State required food safety certifications.

Security Guard (Temp)

Company: Safety Facility Services

Location: New York, NY

Posted Aug 18, 2025

Keep all visitors at the front desk until permission is received from the unit resident/tenant. We’re searching for individuals who can provide high-quality…

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Chef de Cuisine

Company: Boqueria

Location: New York, NY

Posted Aug 18, 2025

Demonstrated experience developing a team of "A" players at restaurants run by this individual - sous chefs, cooks. State required food safety certifications.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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