Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Airborne Cryptologic Language Analyst

Company:

Location: Cedar City, UT

Posted Feb 03, 2025

IT Support Engineer (Contract)

Company: Informa

Location: New York City, NY

Posted Feb 03, 2025

Curinos, a company with decades of expertise in the financial services industry, is seeking an IT Support Engineer for their New York office. The role involves providing L1/L2 desktop support, managing user accounts, hardware installation, ITSM service desk ticket management, and assisting with ad-hoc infrastructure duties. The ideal candidate should have a background in IT, ITIL certification, strong Windows and Office 365 skills, and experience with ITSM tools. Curinos values diversity and inclusivity, and is open to candidates who may not meet all requirements but have relevant skills and experience.

Print Production Lead

Company: Staples

Location: Yonkers, NY

Posted Feb 03, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Cedar City, UT

Posted Feb 03, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Sun City, CA

Posted Feb 03, 2025

Customer Service Manager - Systems

Company:

Location: New Berlin, WI

Posted Feb 03, 2025

Field Service Technician

Company: Eaton

Location: Oklahoma City, OK

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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