Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Developmental Engineer

Company:

Location: New Haven, CT

Posted Feb 03, 2025

Commercial Sales Professional

Company: Rentokil Terminix

Location: New Brunswick, NJ

Posted Feb 03, 2025

Phlebotomist

Company: Labcorp

Location: New York, NY

Posted Feb 03, 2025

Digital Experience Designer

Company: CVS Health

Location: Albany, NY

Posted Feb 03, 2025

Outside Sales Internship - Summer 2025

Company:

Location: Sun City, AZ

Posted Feb 03, 2025

Market & Customer Researcher II (Cox Media)

Company:

Location: New Orleans, LA

Posted Feb 03, 2025

Healthcare Security Officer

Company:

Location: New Milford, CT

Posted Feb 03, 2025

Client Relationship Manager

Company: CSC

Location: New York City, NY

Posted Feb 03, 2025

CSC is seeking a Client Relationship Manager for a hybrid role in New York or London. The CRM will manage a portfolio of clients, oversee compliance and regulatory requirements, and mentor junior team members. Key responsibilities include onboarding/offboarding clients, ensuring compliance with Beneficial Ownership and Economic Substance regulations, billing, and preparing reports. The ideal candidate will have 4+ years of senior corporate administration experience, strong understanding of corporate structures and local regulations, excellent communication skills, and proficiency in systems like ViewPoint, CAP CORIS, Microsoft Office Suite, and billing systems. CSC offers a competitive salary range of $90,000 - $110,000, along with a diverse and growth-oriented environment, global career opportunities, and excellent benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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