Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

Principal Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Director, Data Science - Model Risk

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

Welder

Company: Ultimate Boiler Treatments

Location: New York, NY

Posted Aug 13, 2025

Utilize hand tools, power tools, and welding equipment to fabricate metal components. Proven experience in welding with a strong understanding of fabrication…

Advanced Sales Engineer

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 13, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 13, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

Promotions and Sales Associate

Company: Empire Seven One

Location: New York, NY

Posted Aug 13, 2025

Provide feedback from the field to improve marketing campaigns. We focus on promoting leading telecom services such as mobile phones, mobile phone service,…

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

Outside Sales Representative (BEAUTY) Brand Manager

Company: Paramount Beauty

Location: Manhattan, NY

Posted Aug 13, 2025

Current driver's license in good standing. Manage all aspects of the brand within a defined region and be able to demonstrate a working knowledge of the state…

HVAC Technician

Company: The Richmond Group USA

Location: New York, NY

Posted Aug 13, 2025

If you have any type of technical training and/or mechanical ability *AND English is not your native language*, we want to hear from you. This is your…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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