Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Airborne Cryptologic Language Analyst

Company:

Location: Oswego, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Retail Sales Merchandiser

Company:

Location: Plattsburgh, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Nurse Manager - Critical Care Float Pool

Company:

Location: Saratoga Springs, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Airborne Cryptologic Language Analyst

Company:

Location: Elmira, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Nurse Manager - Critical Care Float Pool

Company:

Location: Amsterdam, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Outside Sales Representative

Company:

Location: Junction City, KS

Posted Feb 03, 2025

View Details Apply on The Muse
world-class training seamless delivery of training managing operational portfolio

Learning Effectiveness Operations Senior Manager, Global Customer Engagement Training (GCET)

Company: Pfizer

Location: New York City, NY

Posted Feb 03, 2025

The Learning Effectiveness Operations Manager role is crucial for the Global Customer Engagement Training (GCET) organization, which aims to provide world-class training for commercial customer-facing colleagues and leaders. The role involves managing operational portfolio, ensuring seamless delivery of training capabilities, and fostering partnerships with various departments. The manager is responsible for translating strategic objectives into operational plans, managing budget, and ensuring compliance with policies and processes. The role requires a BABS degree, at least 6+ years of experience in commercial training operations, and proficiency in Learning Management Systems.

View Details Apply on BuiltIn

Behavioral Health Clinician (LCSW, LPC, LMFT, LADC) - Adult MH PHP IOP

Company:

Location: New Haven, CT

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Associate - Free Meals on Shift

Company:

Location: Jamestown, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Outside Sales Representative (No Sales Experience Necessary)

Company:

Location: Jefferson City, MO

Posted Feb 03, 2025

View Details Apply on The Muse

Airborne Cryptologic Language Analyst

Company:

Location: New Haven, CT

Posted Feb 03, 2025

View Details Apply on The Muse

Airborne Cryptologic Language Analyst

Company:

Location: Rome, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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