Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Field Service Account Manager

Company:

Location: Syracuse, NY

Posted Feb 03, 2025

Distribution Standards Engineer

Company: Leidos

Location: Albany, NY

Posted Feb 03, 2025

Account Executive, Enterprise Accounts

Company: FloQast

Location: New York City, NY

Posted Feb 03, 2025

FloQast, founded in 2013 in Los Angeles with offices in New York, London, Australia, and Los Angeles, is seeking an Enterprise Account Executive to join their direct sales team. The role involves cultivating relationships with executives to close new business deals, driving the sales cycle, networking with potential clients, and collaborating with other sales and marketing management personnel. The ideal candidate should have a minimum of 5+ years of software sales experience, preferably selling into the office of the CFO at enterprise-level accounts. The position offers a base pay between $110,000 and $135,000, with eligibility for a commission plan and a competitive benefits package.

Field Service Account Manager

Company:

Location: Fishkill, NY

Posted Feb 03, 2025

Sales Professional

Company:

Location: Buffalo, NY

Posted Feb 03, 2025

Field Service Account Manager

Company:

Location: Newburgh, NY

Posted Feb 03, 2025

Outside Sales Internship - Summer 2025

Company:

Location: Missouri City, TX

Posted Feb 03, 2025

Licensed Security Officer

Company:

Location: West Valley City, UT

Posted Feb 03, 2025

Field Service Account Manager

Company:

Location: Newburgh, NY

Posted Feb 03, 2025

Developmental Engineer

Company:

Location: Cedar City, UT

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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