Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

DevOps Engineer

Company: Wipro

Location: Mexico City, Mexico

Posted Feb 03, 2025

View Details Apply on The Muse

Full-Time Customer Service Supervisor

Company: Kohl's

Location: Utica, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Engineering Technician 3

Company: Northrop Grumman

Location: West Valley City, UT

Posted Feb 03, 2025

View Details Apply on The Muse

Retail Backroom Coordinator

Company: The TJX Companies, Inc.

Location: New Century, KS

Posted Feb 03, 2025

View Details Apply on The Muse

Enterprise Strategic Account Specialist, Healthcare

Company: Spectrum

Location: Troy, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Teller I (30 Hours Weekly) Lake Ronkonkoma

Company: TD Bank

Location: Long Island, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Brooklyn, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Quant Analytics Senior Associate

Company: JPMorgan Chase

Location: Bonifacio Global City, Philippines

Posted Feb 03, 2025

View Details Apply on The Muse

Director, Business Development - Insurance

Company: EPAM Systems

Location: New York, NY

Posted Feb 03, 2025

View Details Apply on The Muse
nextgeneration management consulting firm unique blend of AI and design capabilities superior value to our clients

SiaXperience Senior Project Manager

Company: Sia Partners

Location: New York City, NY

Posted Feb 03, 2025

Sia Partners is a global management consulting firm with a unique blend of AI and design capabilities. They offer superior value to clients across 30+ sectors, with a focus on innovative CSR solutions. SiaXperience, their experience design agency, is a leader in creative and design consulting services. The company values excellence, entrepreneurship, innovation, teamwork, care, support, and employee wellbeing. The Senior Project Manager role involves leading marketing and advertising initiatives, managing complex projects, aligning client expectations, mentoring team members, making strategic decisions, and ensuring financial stewardship. Success is measured by planning precision, workflow mastery, client success, exceeding expectations, team synergy, and company prosperity. Qualifications include a minimum of 45 years of project management experience, a focus on digital marketing or interactive web experiences, and proficiency in project management tools and digital marketing analytics platforms.

View Details Apply on BuiltIn

Sr. Manager, Product Management - Card Correspondence Platform

Company: Capital One

Location: New York, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Manager, Merchandising - Lakeport Commons

Company: Gap Inc.

Location: Sioux City, IA

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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