Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

forwardthinking coachable and highlymotivated individual identifying customers building relationships tremendous earning potential

Mid-Market Account Executive - Position Located in New York City

Company: Red Canary

Location: New York City, NY

Posted Feb 03, 2025

Red Canary is seeking a motivated and forward-thinking MidMarket Account Executive to join their sales team. The role involves managing the sales cycle, understanding customer challenges, building relationships, and guiding them through Red Canary's solutions. The successful candidate will have a proven track record in sales, preferably in the information security sector, and strong organizational skills. The position offers a base salary of $100,000 - $125,000 per year plus commission, with a total estimated on-target earnings of $200,000 - $250,000. The role is based in the New York City Metro area and requires up to 50% travel within the territory.

View Details Apply on BuiltIn

Airborne Cryptologic Language Analyst

Company:

Location: New Britain, CT

Posted Feb 03, 2025

View Details Apply on The Muse

Airborne Cryptologic Language Analyst

Company:

Location: Culver City, CA

Posted Feb 03, 2025

View Details Apply on The Muse

Field Service Technician

Company: Eaton

Location: Oklahoma City, OK

Posted Feb 03, 2025

View Details Apply on The Muse

Outside Sales Representative (Training Provided)

Company:

Location: Jefferson City, MO

Posted Feb 03, 2025

View Details Apply on The Muse

Airborne Cryptologic Language Analyst

Company:

Location: Cedar City, UT

Posted Feb 03, 2025

View Details Apply on The Muse

Mattel Retail Service Merchandiser PTU - Beacon, NY 12508

Company: Mattel

Location: Newburgh, NY

Posted Feb 03, 2025

View Details Apply on The Muse

Airborne Cryptologic Language Analyst

Company:

Location: St James City, FL

Posted Feb 03, 2025

View Details Apply on The Muse

Technical Support Representative - Hybrid

Company:

Location: St. Albans City, VT

Posted Feb 03, 2025

View Details Apply on The Muse

Outside Sales Representative (Training Provided)

Company:

Location: Ponca City, OK

Posted Feb 03, 2025

View Details Apply on The Muse

Behavioral Health Clinician (LCSW, LPC, LMFT, LADC) - Adult MH PHP IOP

Company:

Location: New Haven, CT

Posted Feb 03, 2025

View Details Apply on The Muse

Outside Sales Representative

Company:

Location: Ponca City, OK

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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