Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Marketing Manager, Social Media & Digital

Company: Aramark

Location: New York, NY

Posted Aug 05, 2025

Enhancing the guest experience and driving measurable business impact. You will be a leading influence, strategist, and executor of localized social media…

Kitchen Crew Leader

Company: Pier Sixty LLC

Location: New York, NY

Posted Aug 04, 2025

Ability to read, write, and speak the English language to read recipes and communicate with internal and external guests.

HVAC Surveyor, GCOE

Company: Johnson Controls

Location: New York, NY

Posted Aug 05, 2025

At least 5 years of field experience in HVAC, including controls, mechanical systems, equipment, service, and/or maintenance programs.

Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 05, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Retail Sales Associate- Soho (Part Time)

Company: Eileen Fisher

Location: New York, NY

Posted Aug 05, 2025

Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks. Perform open and close out procedures as needed.

Junior Graphic Designer

Company: Impact Networking

Location: Culver City, CA

Posted Aug 05, 2025

Qualified candidates will have a developing understanding of graphic design, layout principles, experience with print production, experience pre-flighting…

Bilingual (Japanese) Accounting Manager

Company: AppleOne

Location: Union City, CA

Posted Aug 05, 2025

Manage capital calls, distributions, and investor reporting. Bachelor’s degree in Accounting, Finance, or related field.

Event Staff - Unarmed Officer

Company: New Era Security Services

Location: New York, NY

Posted Aug 05, 2025

A valid driver’s license will be required for driving positions only and will be subject to a motor vehicle report check with the state DMV.

Customer Service Representative (CSS)

Company: FirstService Residential

Location: Manhattan, NY

Posted Aug 05, 2025

Receptionist back-up including answering phones, voicemails, managing mailroom, and greeting visitors. Data entry support for Connect, community calendars, or…

Ingestion Manager, Revenue Processing

Company: Warner Music Group

Location: New York, NY

Posted Aug 04, 2025

Including format, commercial terms, liaise with order to cash leads on timeliness of payments. Lead your team and recruit, develop and empower your direct…

APPAREL SALES BILINGUAL KOREAN AND ENGLISH

Company: DIVINE APPAREL

Location: New York, NY

Posted Aug 04, 2025

Minimum 2 years experience in sales, ideally in wholesale but retail sales acceptable. Possible travel to a trade show (occasionally).

WSJ Newsroom Audience Data Analyst

Company: Dow Jones

Location: New York, NY

Posted Aug 05, 2025

Champion a culture of data-driven innovation by proactively identifying opportunities for new analytical approaches and tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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