Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

J.P. Morgan Wealth Management - Private Client Advisor - New York, NY (Lower Midtown)

Company: JPMorgan Chase

Location: New York, NY

Posted Jan 25, 2025

View Details Apply on The Muse

Teacher at Westlake Elementary School

Company: KinderCare Learning Companies

Location: Daly City, CA

Posted Jan 25, 2025

View Details Apply on The Muse

Manager, Commerce Programmatic

Company: GroupM

Location: New York, NY

Posted Jan 25, 2025

View Details Apply on The Muse

Screener/Venipuncture- South Central Region

Company: Labcorp

Location: Kansas City, MO

Posted Jan 25, 2025

View Details Apply on The Muse

Technical Lead iOS (Platform)

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Store Manager In Training

Company: CVS Health

Location: The Bronx, NY

Posted Jan 25, 2025

View Details Apply on The Muse

Asset & Wealth Management Strategy Associate

Company: JPMorgan Chase

Location: New York, NY

Posted Jan 25, 2025

View Details Apply on The Muse

Due Diligence Writer

Company: JPMorgan Chase

Location: Bonifacio Global City, Philippines

Posted Jan 25, 2025

View Details Apply on The Muse

(USA) Technician, Refrigeration/HVAC

Company: Walmart

Location: Batavia, NY

Posted Jan 25, 2025

View Details Apply on The Muse

Health Educator-South Central Region

Company: Labcorp

Location: New Orleans, LA

Posted Jan 25, 2025

View Details Apply on The Muse

Group Risk Specialist (US) ORM Wealth and Asset Management

Company: TD Bank

Location: New York, NY

Posted Jan 25, 2025

View Details Apply on The Muse
support learners in online courses instruct and encourage learners via email and phone maintain the AAPC content library

Education Specialist

Company: AAPC

Location: Salt Lake City, UT

Posted Jan 25, 2025

The Education Specialist role at AAPC involves supporting learners in online courses, instructing and encouraging them via email and phone, and maintaining the AAPC content library. The ideal candidate should have a high school diploma or bachelor's degree, 5 years of medical coding experience, teaching experience, excellent communication skills, strong organizational abilities, CPC certification, and a positive attitude. AAPC offers competitive compensation, comprehensive benefits, generous PTO, and remote work options.

View Details Apply on BuiltIn

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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