Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Engineering Manager - Engineering Productivity

Company: Cloudflare

Location: Other US Location

Posted Jan 30, 2025

Cloudflare's Engineering Productivity Team is seeking an experienced engineering manager to lead a team of talented engineers. The role involves introducing tools and processes to enhance the team's productivity, shaping product strategy, and ensuring the company meets its engineering goals. The ideal candidate will have a strong foundation in computer science, experience in managing teams, and a track record of delivering scalable distributed systems. Bonus points for experience in building platform engineering teams. Cloudflare offers a comprehensive benefits package including health, financial, and time off benefits.

Enterprise Acquisition Account Executive

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace is seeking an Enterprise Expansion Account Executive for Sweden. The role involves driving sales growth through targeted acquisition and expansion efforts across various industry segments such as Telco and Manufacturing. The focus is on a land and expand approach amongst enterprise-grade organizations. The successful candidate will oversee 7 to 10 existing customer accounts, nurturing relationships and expanding partnerships. They will also engage with potential customers, introducing them to Dynatrace's offerings. After converting prospects, they will maintain accounts and explore opportunities for upselling and cross-selling solutions. The role offers mentorship from award-winning leadership and collaboration with high-performing sales professionals. The candidate should have a successful track record in enterprise software sales, excellent organizational and communication skills, and the ability to manage sales cycles within complex organizations.

Enterprise Solutions Architect

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace, a global leader in unified observability and security platforms, is seeking a seasoned Solution or Enterprise Architect with over 10 years of experience in the tech industry. The role involves driving customer outcomes, developing solution strategies, and managing sales cycles in the Australia and New Zealand public sector. The ideal candidate should have strong technical knowledge in DevOps, IT operations, and cloud technologies, along with public sector experience. The position offers a culture of excellence, innovation, and career growth opportunities.

Program Specialist II

Company: EVERSANA

Location: Other US Location

Posted Jan 30, 2025

EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The Program Specialist II role involves providing dedicated support to patients and doctors for activities related to benefit coverage, reimbursements, denials, and general inquiries. The ideal candidate should have excellent communication skills, be detail-oriented, and able to work independently and as part of a team. Preferred qualifications include customer service, patient assistance, reimbursement, pharmacy benefit management, and medical billing experience.

Sr Project Manager

Company: Genuine Parts Company

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a GenAI Innovation Hub Lead position, responsible for managing day-to-day operations, intake process for new ideas, financial aspects, and operational management. The ideal candidate should have a degree in IT or related field, proven experience in managing innovation processes, strong financial management skills, excellent stakeholder management, and ability to create and implement frameworks for innovation and efficiency.

Senior Associate Application Engineer (Quality)

Company: Discover

Location: Other US Location

Posted Jan 30, 2025

Discover offers a positive work environment with opportunities for growth and meaningful work. The company values individuality and encourages employees to shine. The role involves programming features, managing risks, and contributing to agile ceremonies. Qualifications include a degree in Computer Science or related field, IT experience, and proficiency in software engineering. Bonus points for Java experience, Cucumber Framework, CICD Pipeline understanding, and hands-on Automation Testing experience.

Marketing Intern

Company: Exabeam

Location: Other US Location

Posted Jan 30, 2025

Exabeam is seeking a marketing intern with a passion for creating and executing integrated marketing campaigns. The intern will support the Senior Regional Marketing Manager in various activities, including social media, webinars, events, and community engagement. They will also assist in brainstorming campaign ideas, building relationships with key influencers, and participating in marketing planning sessions. The ideal candidate should have excellent communication skills, be analytical, organized, and self-motivated. Experience with social media and knowledge of B2B buying behavior in the cybersecurity sector are advantages. Exabeam values diversity, equity, and inclusion, and does not discriminate based on personal factors.

Manager Software Engineering

Company: Discover

Location: Other US Location

Posted Jan 30, 2025

Discover is offering a role for a software engineering leader who will hire, retain, and lead a diverse team of engineers. The role involves developing and coaching teams, managing software ownership, and driving technical vision. The ideal candidate will have a Bachelor's degree in Information Technology, experience in application development, and preferably experience in people leadership and hands-on development. The role requires working closely with business and senior technical leaders, and contributing to a culture that values compliance and risk management.

Program Manager, Enterprise Risk

Company: Outreach

Location: Other US Location

Posted Jan 30, 2025

Outreach is seeking a well-organized governance, risk, and compliance professional with experience in business continuity and third-party risk management. The role involves maturing crisis management, business continuity, and third-party program requirements, overseeing business continuity plans, developing training, defining success metrics, managing the business continuity lifecycle, and partnering with other team members to analyze risks. The ideal candidate should have 5+ years of experience in building and managing risk management programs, strong communication skills, and the ability to work independently and collaboratively. Additional qualifications include experience with vendor risk management, familiarity with SOC 1, SOC 2, HIPAA, and GDPR, and strong problem-solving skills.

Analytics Engagement Manager - Life Sciences

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 30, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Analytics Engagement Manager role involves understanding client needs, identifying data-driven solutions, and ensuring customer success with their Atlas AllPayer Claims asset.

Project Coordinator - Modernization

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

BAE Systems, a leading defense contractor, is hiring Project Specialists to work on industrial construction projects. The role involves monitoring projects, identifying risks, and coordinating overall execution. The ideal candidate should have a background in industrial construction programs, strong attention to detail, and computer proficiency. BAE Systems offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Customer Experience Analyst

Company: Granicus LLC

Location: Other US Location

Posted Jan 30, 2025

Granicus is a global leader in customer engagement and experience technology for the public sector, offering comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services. The company serves over 500,000 government professionals and 300 million opt-in subscribers, powering almost 30 billion digital interactions annually. Granicus aims to strengthen relationships between government and residents by simplifying interactions and communicating critical information. The Customer Experience Analyst role involves developing data-driven insights for Government Experience Cloud customers, supporting accurate scoping, profitable delivery, quality assurance, and ongoing growth of accounts. The ideal candidate should have 1+ years of experience in related fields, strong quantitative research skills, and experience in report building from multiple databases. The role requires excellent organization skills, a passion for process and business systems, and the ability to excel in a remote environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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