Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Principal Software Engineer, Transactional Data Platform

Company: Atlassian

Location: Other US Location

Posted Jan 28, 2025

Atlassian is seeking a Principal Software Engineer to join one of their Sydney engineering teams, such as Jira Server or Jira Cloud. The role involves tackling complex problems, delivering solutions used by other teams, and mentoring junior members. Atlassian values expertise in various programming languages and a passion for collaborating and mentoring. The company offers a variety of perks and benefits, and is committed to diversity and inclusion.

Advisory Solution Consultant

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of presales solution consulting or sales engineering experience. The role involves guiding revenue for products, leading discovery workshops, providing product demonstrations, and answering technical questions. The ideal candidate should have proficiency with the ServiceNow platform, experience working collaboratively with product management, and territory management skills. The company values inclusivity and offers an accessible and inclusive experience for all candidates.

Machine Learning Engineer II

Company: Atlassian

Location: Other US Location

Posted Jan 28, 2025

Atlassian offers flexible work options, including remote work, and is committed to diversity and inclusion. The company's product, Jira Service Management (JSM), empowers teams to collaborate at high velocity and deliver excellent service experiences. The Agent AI team focuses on improving agent productivity using AI. The role requires 4+ years of industry experience in ML, expertise in Python or Java, and experience building and scaling ML models. The company values business practicality, constant iteration, and innovation. Atlassian provides various perks and benefits, including health coverage and wellness resources.

Technical Support Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 28, 2025

Cloudflare is seeking a Technical Support Engineer to join their team. The role involves working with customers on technical support issues and collaborating with the Technical Operations team. The ideal candidate should be comfortable communicating in writing, be a motivated self-starter, and have a solid grasp of problem-solving with command line tools. Bonus points for experience with Cloudflare, web servers, and scripting languages.

Associate PMO Analyst

Company: Innovapptive

Location: Other US Location

Posted Jan 28, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking a PMO Analyst for their Hyderabad, India office. The role involves providing data insights and analytical support to the project management office, ensuring projects meet business needs and adhere to best practices. The ideal candidate will have a Bachelor's degree in Computer Science or related field, 13+ years of PMO experience, strong communication skills, and the ability to work with Excel and PowerPoint. Innovapptive offers a positive, innovative environment, competitive pay, and benefits including medical insurance and paid leave. The company is committed to diversity and inclusion.

Fitting Model (Footwear) - Female - Size 6B US

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 28, 2025

Tapestry, a global house of brands including Coach, Kate Spade, and Stuart Weitzman, values individuality and inclusivity. They are committed to innovation and diversity. The Footwear Fitting Model role involves providing feedback on fit, comfort, style, and quality of footwear to improve products and ensure customer satisfaction. The ideal candidate should have a representative foot shape, good sense of style, and excellent communication skills. They should be adaptable, organized, and passionate about footwear. Prior experience as a Footwear Fitting Model or in a multicultural environment is a plus.

Network Security Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 28, 2025

The Cloudflare Customer Support Team offers comprehensive assistance to users, from individual bloggers to large enterprises. Network Security Engineers, a part of this team, provide premium-level support for Cloudflare's security products and features. They monitor and react to alerts, work with engineering and operations teams to mitigate attacks, and communicate with customers via various channels. Key skills required include modern internet protocols, advanced understanding of iptables, knowledge of Cloudflare Security Products and Features, technical support experience, great communication skills, computer networking fundamentals, sysadmin skills, programming skills, security skills, data analysis, and PCAP analysis.

Sr. Software Engineer (.Net Fullstack)

Company: Universal Electronics

Location: Other US Location

Posted Jan 28, 2025

Universal Electronics Inc (UEI) is a world-class team innovating wireless control technology, delighting Fortune 100 customers with groundbreaking solutions. The company designs, develops, and manufactures products for smart homes, audio-video, subscription broadcasting, connected home, home energy management, and mobile device markets. UEI is an equal employment opportunity employer, valuing diverse teams and individual contributions.

Enterprise Account Executive, Public Sector

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8100 customers including 85 of the Fortune 500. The company aims to make the world work better for everyone by connecting people, systems, and processes. The job role involves producing new business sales revenue from a SaaS license model, developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The ideal candidate should have extensive sales experience, ability to establish trusted relationships, and experience selling into the Public Sector.

Chinese Bilingual Customer Service Associate (Mandarin)

Company: Remitly

Location: Other US Location

Posted Jan 28, 2025

Remitly, a leading digital financial services provider for immigrants, is seeking a customer support representative. The role involves working in a hybrid environment, providing exceptional customer service, and multitasking between various communication channels. The ideal candidate should have excellent communication skills in Chinese and English, experience in customer support, and proficiency in MS Office products. Remitly offers competitive benefits including rice and transportation allowances, paid vacation, and health insurance. The company is committed to nondiscrimination and creating an inclusive environment.

Sr Inspire Value Consultant

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a business consulting specialist with 5+ years of experience. The role involves strategic customer engagements, solution-oriented analysis, impact-driven deliverables, enhancing advisory services with technology, value realization with data and AI, and thought leadership. The ideal candidate should have industry expertise, a consulting and analytical mindset, interest in technology, effective communication skills, and a collaborative and growth-oriented attitude. ServiceNow is an equal opportunity employer that values inclusivity and diversity.

Senior Field Marketing Manager, Partner Marketing (Asia)

Company: ServiceNow

Location: Other US Location

Posted Jan 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a highly organized and self-directed Partner Marketing Professional. The ideal candidate will collaborate with key partner leaders, develop joint marketing plans, and manage relationships with strategic partners. The role involves creating and executing joint marketing programs, aligning with revenue targets, and tracking performance. The candidate should have at least 10 years of marketing experience, strong digital marketing knowledge, excellent communication skills, strategic thinking, project management expertise, and storytelling abilities. An undergraduate degree in marketing, business, or equivalent is required.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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