Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Product Owner (Payments)

Company: Discover

Location: Other US Location

Posted Jan 27, 2025

Discover is offering a job opportunity for a Product Professional, where the individual will be responsible for maximizing product value, leading Agile practices, and ensuring product features align with regulatory compliance. The role involves building product backlogs, prioritizing tasks, and collaborating with cross-functional teams. The ideal candidate should have a degree in IT, Engineering, Business Administration, or a related field, along with experience in Product Management or Engineering, preferably in the Financial Services or Tech industry. Bonus points for Agile Certification, Product Owner experience in Financial Services/Payments/Tech, and excellent communication skills.

Customer Support Specialist

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for their EMEA customers. The role involves providing high-quality product support, communicating effectively with customers, and resolving issues through email and live chat. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

IT Systems Administrator

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking an IT Systems Administrator for their Platform Engineering IT group in Nashua, NH. The role involves deploying, monitoring, and managing a diverse set of distributed systems. The ideal candidate will have experience with Kubernetes, LLM, or AIML processing, and should be able to work with a cross-capability team including Site Reliability Engineering, DevOps, Security, and IT Operations. Key responsibilities include addressing user service requests, managing work according to repeatable processes, maintaining data confidentiality and integrity, and reviewing utilization trends for future capacity planning. The required qualifications include an active security clearance, 4+ years of storage system management experience, and knowledge of various scalable storage solutions. Preferred qualifications include experience in automating administrative tasks, familiarity with SQL commands, and working knowledge of Virtual Machine technologies. The salary range is $92,290 - $156,860. BAE Systems offers comprehensive employee benefits and a rewarding career with a global impact.

Customer Success Executive

Company: Ogury

Location: Other US Location

Posted Jan 27, 2025

Ogury, a global adtech company founded in 2014, is seeking a Customer Success Executive. The role involves partnering with sales colleagues to craft insight-driven RFP responses, advocating for clients, and providing excellent customer service. The ideal candidate should have experience in account management, media planning, or client services, with programmatic experience being a bonus. Ogury offers competitive benefits, including a flexible work approach, health and wellbeing support, and a modern office in Amsterdam.

Product Protection Systems Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking creative and innovative engineers with systems hardware or software engineering experience to safeguard critical technologies. The role involves designing security architectures, implementing countermeasures, and working with state-of-the-art technologies. The company offers competitive salaries, benefits, and a supportive work environment that emphasizes professional and personal growth.

Account Manager, Risk Engineering (Western Region)

Company: CNA

Location: Other US Location

Posted Jan 27, 2025

CNA is seeking a senior risk control professional with extensive experience in managing high hazard complex accounts. The role involves conducting risk assessments, developing strategies to improve loss ratios, and collaborating with internal and external partners. The ideal candidate should possess in-depth property risk assessment expertise, excellent communication skills, and the ability to work in a fast-paced environment. A Bachelor's degree in engineering or science is preferred, and professional designations such as PEng, CFPS, FEEIT, and CRM are considered assets. The position requires travel and proficient time management skills.

Customer Support Specialist (Friday-Monday)

Company: Klaviyo

Location: Other US Location

Posted Jan 27, 2025

Klaviyo, a company that values diverse backgrounds and experiences, is seeking a Product Expert for a 4-day workweek. The role involves providing high-quality product support, communicating effectively with customers, and troubleshooting software issues. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and capable of adapting to changing priorities. They should have experience with Microsoft Office Suite, GSuite, Google Sheets, PowerPoint, Zendesk, Salesforce, web and software products, DNS, IPs, APIs, and email marketing platforms. The role offers a base pay range of £40000 to £60000 GBP and is eligible for variable compensation and benefits. Klaviyo is committed to equal opportunity and nondiscrimination.

UX Manager

Company: CG Infinity

Location: Other US Location

Posted Jan 27, 2025

CG Infinity, a rapidly growing software service company, is seeking a UX Designer to enhance their Enterprise software and Mobile Application. The ideal candidate should have experience in design software, wireframe tools, and a portfolio of professional design projects, preferably with Enterprise software and mobile applications. Key responsibilities include gathering user requirements, designing graphic elements, and building navigation components. The role requires strong communication skills, analytical abilities, and the capacity to work independently or as part of a team. Perks include a 5-day work week, competitive salary, and flexible timings.

Principal Associate, UX Researcher

Company: Capital One

Location: Other US Location

Posted Jan 27, 2025

Capital One is seeking a Principal UX Researcher to join their Experience Design team in Toronto, Canada. The ideal candidate will have exceptional research skills, a curiosity to learn new methods, and the ability to lead moderated and unmoderated research studies. They should be comfortable presenting research findings to large audiences and have experience in design thinking and workshop facilitation. The role involves improving product usability, conducting user research, and influencing product teams with research insights. Capital One values diversity, inclusion, and employee well-being, offering flexible working arrangements and comprehensive benefits.

L&D Specialist - Design, CS

Company: Remitly

Location: Other US Location

Posted Jan 27, 2025

Remitly, a financial services company, is seeking a Learning & Development Design Specialist to join their Customer Success organization. The role involves conducting needs assessments, creating innovative L&D curricula, and designing engaging learning solutions. The ideal candidate should have at least 2 years of experience in L&D design, proficiency in multimedia development tools, and a proven track record in proposing, designing, and deploying capability development solutions. The company offers a range of benefits including subsidized meals, transportation, mental health support, and continuous learning tools.

HR Generalist/Workplace Coordinator

Company: BigCommerce

Location: Other US Location

Posted Jan 27, 2025

BigCommerce is seeking a Human Resources Generalist/Workplace Coordinator for their Sydney office. The role involves supporting HR strategies, managing employee relations, driving performance management initiatives, and ensuring compliance with HR policies. The ideal candidate should have at least 2 years of HR experience, preferably in the technology industry, and a strong understanding of Australian employment law. They should also have a passion for creating great events and workplace culture, and be meticulous with excellent communication skills. The role offers a base salary plus superannuation and is part of a company that values diversity, equity, and inclusion.

Portfolio Manager - Energy

Company: Texas Capital Bank

Location: Other US Location

Posted Jan 27, 2025

Texas Capital Bank is a regional bank offering a variety of financial services, including core financial products and specialized industry expertise. The bank is known for its commitment to building long-lasting relationships with clients and providing benefits to colleagues. The Portfolio Manager II role, positioned within Credit Administration, is integral to the success of the Corporate line of business. The role involves oversight of credit-related responsibilities, risk rating assessment, and client management. Qualifications include a Bachelor's degree in Finance, Accounting, or a relevant program, 5+ years of experience in Commercial or Corporate Banking with formal Credit training, and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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