Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Scrum Expert

Company: MassMutual India

Location: Other US Location

Posted Jan 25, 2025

MassMutual India, a company with a history dating back to 1851, is seeking a Scrum Expert to join their Laser Squad team. The company values diversity, inclusion, and empowering employees to reach their professional and personal goals. The Scrum Expert will be responsible for delivering high-quality technology solutions, demonstrating accountability, agility, and inclusivity. The role requires a minimum of 5 years of experience in a Scrum Expert role, strong communication skills, and the ability to coach and mentor the team. MassMutual offers a strong, stable, and ethical business environment with industry-leading pay and benefits.

Senior Associate, Fraud Strategy Analyst

Company: Capital One

Location: Other US Location

Posted Jan 25, 2025

Capital One Canada is seeking a Senior Associate Fraud Strategy Analyst for their Toronto office. The role involves developing defenses and policies to mitigate fraud losses while balancing the impact on the customer experience. The successful candidate will deep dive into data, investigate emerging fraud trends, and implement strategies to prevent fraudulent behavior. They will also have the opportunity to work on diverse projects and contribute to a safe and secure customer experience. The role requires 25 years of experience with analytical skills, a bachelor's degree, and the ability to collaborate effectively. Preferred qualifications include experience in fraud strategy analytics and coding skills. Capital One offers a hybrid work environment, comprehensive benefits, and opportunities for professional development.

Lead, Technology Delivery

Company: MassMutual India

Location: Other US Location

Posted Jan 25, 2025

MassMutual India is seeking a seasoned software engineering leader with 8+ years of experience in designing and implementing complex solutions. The role involves leading multiple scrum teams, providing technical expertise, and ensuring software engineering excellence. The candidate should have a strong background in Java Web applications, RESTful Services, JMS, Spring Framework, and AWS Microservices. They should also have experience in API Management Suite Plus and generating technical documentation. MassMutual values diversity, inclusion, and empowers employees to reach their professional and personal goals. The company offers industry-leading pay and benefits, and is a Great Place to Work® certified and India's Best Workplaces in BFSI 2023.

Staff Systems Engineer (Remote/Flexible)

Company: Insulet

Location: Other US Location

Posted Jan 25, 2025

Insulet, a company founded in 2000, is seeking a highly motivated Staff Systems Engineer to join their expanding team. The company is dedicated to improving the lives of diabetes patients with innovative, wearable, waterproof, and lifestyle-accommodating technology. The Staff Systems Engineer will lead systems engineering activities in new product development, serve as a technical lead, and contribute to system definition tasks. The ideal candidate should have experience in Model-Based Systems Engineering (MBSE), medical device experience, and a degree in Systems Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, or Biomedical Engineering. The position offers a competitive salary range and remote work options.

Partnerships Manager

Company: Capital One

Location: Other US Location

Posted Jan 25, 2025

Capital One is seeking a Partnerships Manager for a high-performance team focused on driving success in a large co-brand credit card partnership. The role involves managing the day-to-day relationship, owning the roadmap and strategy, and ensuring compliance with the control framework. The ideal candidate will have experience in qualitative and quantitative analysis, strong presentation skills, and the ability to work in a high-pressure environment. The position offers a competitive salary, career progression, and a range of benefits, including a pension scheme, generous holiday entitlement, and private medical insurance. Capital One values diversity and inclusivity, and the company is committed to providing a supportive work environment.

Senior Associate, Underwriting & Valuations Strategy Analyst

Company: Capital One

Location: Other US Location

Posted Jan 25, 2025

Capital One Canada is seeking a Senior Associate Underwriting & Valuations Strategy Analyst. The role involves deep data analysis, strategy development, and collaboration with various teams. The company offers a hybrid work environment, comprehensive training, and opportunities for growth. Basic qualifications include 25 years of analytical experience, a bachelor's degree, team collaboration skills, and proficiency in SQL, Python, and data visualization tools. Preferred qualifications include underwriting and valuations experience.

Consultant, Cash (Level 1)

Company: Standard Bank Group

Location: Other US Location

Posted Jan 25, 2025

Standard Bank Group is a leading African-focused financial services group, offering a variety of career-enhancing opportunities and the chance to work alongside talented professionals. The company is passionate about creating growth in Africa and bringing meaningful value to clients and communities. The job description involves managing demand from walk-in customers for card and cash-related matters, requiring extensive branch banking experience and a thorough understanding of the bank's policies and procedures. The role demands proficiency in managing bulk cash transactions, ATM operations, and legal aspects of cash handling. Behavioral and technical competencies are also required.

Customer Service Professional II

Company: UL Solutions

Location: Other US Location

Posted Jan 25, 2025

The job description involves handling customer inquiries, building relationships, and providing support for various requests. The role requires an Associates Degree or equivalent and at least one year of customer service experience. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services. The company values ethical standards, sustainability, and innovation, and the role involves working closely with customers to ensure their products meet the latest requirements.

SAP Custom Code Management Lead

Company: Mondelēz International

Location: Other US Location

Posted Jan 25, 2025

Mondelēz International is seeking a SAP Custom Code Management Lead to oversee custom code lifecycle within S4 transformation program. The role involves leading SAP S4HANA transformation projects with a focus on custom code remediation, optimization, and security. The candidate will work with SmartShifts Vendor to streamline the migration and remediation of Custom ABAP code, ensuring best practices, performance optimization, and seamless integration within the SAP landscape. The successful candidate will have a deep understanding of SAP custom development, code analysis tools, and experience in leading teams to deliver high-quality solutions. The role requires close collaboration with Systems Integrators and other internal and external teams to ensure seamless code management and testing processes.

Senior Technical Consultant

Company: Aptos Retail

Location: Other US Location

Posted Jan 25, 2025

Aptos is seeking a Technical Consultant with expertise in SQL, data integration, and cloud platforms. The role involves working with customers to assist with data integration and implementation activities, designing and developing data integration processes, and collaborating with various teams. Aptos offers a competitive total rewards package and an inclusive culture. The ideal candidate is a big picture thinker with a quality orientation, resourcefulness, and excellent relationship-building skills.

Engineer Project Associate

Company: UL Solutions

Location: Other US Location

Posted Jan 25, 2025

The job description outlines a role that involves determining project scope, developing investigation plans, and communicating with clients to explain benefits and resolve issues. The role requires a degree in engineering or related field, experience in product safety standards, and strong English and Mandarin skills. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services. The role involves working with smart appliances, protecting them from cyberattacks, and checking incompatibility in smart devices. The company culture encourages collaboration and innovation.

Senior iOS Engineer (Portugal-based Remote/Hybrid)

Company: SWORD Health

Location: Other US Location

Posted Jan 25, 2025

Sword Health, a leading pain management platform, is seeking an experienced iOS developer to join their team. With a mission to help two billion people live pain-free, Sword Health has achieved significant success, including a 70% reduction in surgery intent for members and recognition as a Forbes Best Startup Employer. The company offers a stimulating work environment, competitive salary, and a range of benefits, including health insurance, remote work options, and unlimited vacation. The ideal candidate will have more than four years of experience in iOS development, proficiency in Swift, and familiarity with iOS frameworks and cloud message APIs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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