Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Customer Support Specialist II - BS

Company: PartnerHero

Location: Other US Location

Posted Jan 24, 2025

PartnerHero is seeking a Customer Support Specialist II for a permanent position with a hybrid work schedule in San Pedro Sula or Tegucigalpa, Honduras. The role involves proactively engaging with current and potential users, troubleshooting technical issues, and communicating with the product team. The ideal candidate should have strong English proficiency, empathy, tech-savviness, self-motivation, and the ability to work in a team. In return, PartnerHero offers competitive compensation, benefits, training opportunities, and a supportive company culture.

Senior Software Engineer-Cybersecurity

Company: Caterpillar

Location: Other US Location

Posted Jan 24, 2025

Caterpillar Inc. offers a role in Technology and Digital Data where you'll contribute to creating stronger, more sustainable communities. The position involves designing, developing, and implementing software applications using agile methods. Key responsibilities include acquiring client requirements, writing source codes, and utilizing automated testing tools. The role requires strong decision-making skills, effective communication, and extensive knowledge of software development life cycle and software integration engineering. Caterpillar values progress, innovation, and collaboration, aiming to build a better world for all.

Senior Software Engineer

Company: Rokt

Location: Other US Location

Posted Jan 24, 2025

Rokt, a hypergrowth ecommerce leader, is seeking a Senior Software Engineer. The role involves designing, developing, testing, and improving code for real-world problems. The engineer will own complex product features, use generative AI tools, manage priorities, collaborate with teams, and mentor junior engineers. Requirements include a bachelor's degree, 6+ years of experience in commercial software development, proficiency in Java, C, Python, JavaScript, or Go, and experience with distributed systems, cloud platforms, and CICD pipelines. Rokt values transparency, autonomy, and a culture of continuous learning and improvement.

Senior Technical Recruiter

Company: Rokt

Location: Other US Location

Posted Jan 24, 2025

Rokt, a hypergrowth ecommerce leader, is seeking a Senior Technical Recruiter to lead recruitment efforts for key technical roles across the organization. The role involves driving end-to-end recruitment processes, partnering with hiring managers and leadership, building strong relationships with internal teams and candidates, and tracking key recruiting metrics. The ideal candidate should be a proactive and strategic recruiter with years of technical recruiting experience in the Sydney market, strong knowledge of technical concepts, exceptional interpersonal and communication skills, and a data-driven mindset.

Customer Support Representative

Company: Mural

Location: Other (don’t specify)

Posted Jan 24, 2025

The company is seeking a Customer Support Representative with 2+ years of experience in software customer support, preferably B2B. The role involves managing and responding to customer requests, understanding and advocating for customers, educating and instructing them through various channels, and collaborating with other teams to improve the product and customer experience. The ideal candidate should have fluency in English, a passion for helping and teaching customers, problem-solving skills, and the ability to work some weekend shifts. The company is committed to equal opportunity and reasonable accommodation for individuals with disabilities.

Operations Team Lead (3rd Shift)

Company: Ingram Content Group

Location: Other US Location

Posted Jan 24, 2025

Ingram Content Group is hiring for an Operations Team Lead position in Chambersburg, PA. The role involves supporting operational and administrative activities in a major warehouse environment. The company emphasizes safety, process improvement, and customer-centricity. The job requires 1 year of PC-based application experience and 1 year of warehouse operations experience. Key responsibilities include training associates, providing leadership, and ensuring quality and productivity standards are met. The company offers a competitive compensation package, benefits, and opportunities for continued education and community engagement.

Collector Bilingual

Company: John Deere

Location: Other US Location

Posted Jan 24, 2025

John Deere Financial Inc is seeking a Collector for a remote position in Grimsby, ON, Canada. The role involves managing past due accounts, nurturing customer and dealer relationships, and negotiating payment plans. The ideal candidate should be bilingual in English and French, have strong communication skills, and previous experience in a collection/customer service/account management/credit environment. Knowledge of collection tools, financial statements, and cash flow is beneficial. The position requires working a set shift within 8:30am-5:30pm EST and having an appropriate work from home setup. John Deere is an equal opportunity employer committed to diversity and inclusion.

Sr Software Engineer

Company: Caterpillar

Location: Other US Location

Posted Jan 24, 2025

Caterpillar Inc. is seeking an experienced software developer with expertise in test automation frameworks, Java/C-based microservices, and modern programming languages. The role involves designing and implementing new tools, collaborating with agile teams, and providing technical direction. The ideal candidate should have 8+ years of experience, proficiency in SQL, and knowledge of cloud environments. Strong problem-solving skills, interpersonal skills, and experience in agile methodologies are required. The successful candidate will participate in the complete product development cycle and provide ongoing support.

IT Business Partner

Company: Cin7

Location: Other US Location

Posted Jan 24, 2025

Cin7, a fast-growing global software company, is seeking an IT Business Partner to contribute to the company's IT vision and strategy. The role involves leading IT projects, providing IT support for business objectives, and building strong relationships with business leaders. The ideal candidate should have 5+ years of experience as an IT Business Partner, expertise in cloud-based systems, and a strong ability to lead through influence. Cin7 offers competitive benefits including fully paid health insurance, flexible working, and a relaxed dress code.

Order Management Specialist

Company: John Deere

Location: Other US Location

Posted Jan 24, 2025

John Deere is seeking an Order Management Specialist in Poznań, Poland. The role involves collaborating with factories, presenting order statuses, coordinating product deliveries, and participating in continuous improvement initiatives. Requirements include experience in Customer Service, university degree, excellent English skills, advanced MS Excel and PowerPoint skills, strong attention to detail, analytical skills, teamwork, adaptability, and communication skills. The company offers a competitive employment contract, work-life balance, professional development opportunities, employee referral program, additional vacation days, health benefits, and a friendly international working environment.

Backend Developer

Company: Tufin

Location: Other US Location

Posted Jan 23, 2025

Tufin is seeking a Full Stack Developer to join their team, working on complex core products using cutting-edge technologies. The role involves participating in the end-to-end development lifecycle, designing and maintaining robust Java applications, building and managing REST or GraphQL APIs, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of professional experience in Java development within a Linux environment, 2+ years of experience with the Spring Boot framework, and a strong understanding of Spring Boot and NoSQL databases like MongoDB and Cassandra.

Customer Success Manager

Company: Perforce Software

Location: Other US Location

Posted Jan 24, 2025

Perforce Software Inc. is seeking a Senior Customer Success Manager for the Delphix Customer Success Team. The role involves managing and growing customer accounts, ensuring alignment with customer expectations and strategic business goals, and driving value and renewal. The ideal candidate should have experience in customer success, technical account management, or equivalent, with a track record of leading technical conversations and persuading others to take action. Knowledge of customer success tools, creating presentations, and ROIs is required. The position offers opportunities for growth, team collaboration, and rewards. Perforce Software is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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