Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Customer Success Engineer

Company: Nexthink

Location: Other US Location

Posted Jan 21, 2025

Nexthink, a leader in digital employee experience management software, seeks a Customer Success Engineer with 23+ years of experience in the SaaS industry. The role involves supporting the growth of the Nexthink business globally, driving adoption of the Infinity Platform, and building executive relationships. The successful candidate will work closely with customers in the sub 150k ARR segment, focusing on onboarding, increasing user adoption, retention, and satisfaction. They will also collaborate with various Nexthink functions to drive positive customer outcomes and identify opportunities for expansion. The role requires a technical background, strong business acumen, and excellent communication skills.

Security Operations Engineer

Company: Pricefx

Location: Other US Location

Posted Jan 21, 2025

Pricefx, a leading SaaS Pricing, Price Optimization & Management provider, is seeking a Security Operations Engineer. The role involves defining and monitoring security-related requirements, enhancing security monitoring, and collaborating with various teams. The ideal candidate should have proven experience as a Security Analyst, strong expertise in Google Chronicle and Wazuh, and excellent problem-solving skills. Pricefx offers a warm and friendly atmosphere, flexibility, and growth opportunities, along with competitive benefits and a full-time permanent contract.

Enterprise Architect III

Company: Granicus LLC

Location: Other US Location

Posted Jan 21, 2025

The job description outlines a senior architectural role at Granicus, a leading Govtech company. The role involves developing and implementing the overall architectural strategy, leading design and implementation of enterprise-wide architecture frameworks, driving cloud solutions using AWS technologies, overseeing service-oriented architecture, ensuring robust software architecture practices, integrating AIML technologies, maintaining regulatory compliance, engaging with stakeholders, promoting innovation, mentoring team members, and reviewing major architectural designs. The ideal candidate should have a degree in Computer Science or related field, 10+ years of architectural experience, extensive AWS knowledge, proficiency in SOA and software architecture, understanding of AIML technologies, regulatory knowledge, leadership skills, and excellent communication abilities. Granicus values diversity and inclusion, offering a comprehensive benefits package including health insurance, personal accident insurance, term life insurance, health check facility, telephone and internet expense reimbursement, wellness allowance, wellbeing Wednesdays, access to learning platforms, and rewards recognition program. The company is committed to equal employment opportunities.

Senior Frontend Engineer - Conversational Editing

Company: Canva

Location: Other US Location

Posted Jan 21, 2025

Canva is seeking a versatile Frontend Engineer to join their team, focusing on design, development, and deployment of solutions. The role involves working closely with leads, designers, and product managers to deliver features and experiments worldwide. The engineer will primarily work on web frontend with TypeScript, facilitate knowledge sharing, and advocate for engineering needs. The ideal candidate should be technically versatile with diverse frontend tech stack experience, have experience with TypeScript or other typed languages, and be excited about AI's role in design. Canva offers equity packages, inclusive parental leave, an annual Vibe & Thrive allowance, and flexible leave options.

Crypto SaaS Product Manager Intern (Mumbai-Remote)

Company: Token Metrics

Location: Other US Location

Posted Jan 21, 2025

Token Metrics is seeking a Product Management intern for a 3-month, unpaid program. The intern will lead technical engineering teams, gather and validate requirements, outline product strategies, manage teams, and work with PR and marketing teams. The ideal candidate has a degree in Computer Science or a related field, strong technical background, and excellent interpersonal skills.

Technical Lead - Oracle Financials

Company: Clifford Chance

Location: Other US Location

Posted Jan 21, 2025

Clifford Chance, a leading international law firm, is seeking a Technical Lead for their Product Management team. The role involves designing and developing enterprise solutions, requiring high analytical ability, commitment, and strong technical skills. The candidate will work on GPMS Oracle Forms and Oracle Reports 11i development, Oracle Financial applications, and unit testing. They should have substantial experience in Oracle Forms and Reports, SQL PL/SQL, and Oracle Financial Applications. Knowledge of SAP Fulcrum GT platform and Visual Studio 2022 is advantageous. The candidate must possess excellent communication, team collaboration, and analytical skills, with a strong ability to solve problems creatively under pressure.

Technical Talent Acquisition Partner

Company: Cognite LLC

Location: Other US Location

Posted Jan 21, 2025

Cognite, a global SaaS leader, is seeking a dynamic Talent Acquisition Partner to join their team. The role involves recruiting top talent for functional, commercial, and technical positions across EMEA, AMER, and APAC. The ideal candidate will have experience in executive search or recruitment in SaaS or GCC companies, a proven track record in recruiting for various roles, and a passion for implementing best-in-class recruitment processes. The role offers the opportunity to work with cutting-edge technology, including AI, and contribute to Cognite's mission of transforming asset-intensive industries into safer, more sustainable, and highly profitable entities.

Backend Web Developer

Company: Granicus LLC

Location: Other US Location

Posted Jan 21, 2025

Granicus is a company dedicated to serving governments and their constituents through technology. They have been recognized as a top company in the GovTech industry and have served over 5500 government agencies. The Backend Web Developer position involves working with a team to support the Simpleview CRM, requiring advanced skills in HTML, JavaScript, ColdFusion, Angular, and SQL. The role involves troubleshooting, debugging, and developing scripts, as well as maintaining open communication with team members. Granicus values diversity, inclusivity, and transparency, offering remote work opportunities globally.

Credit Risk Analyst

Company: Frasers Group

Location: Other US Location

Posted Jan 21, 2025

Frasers Group, a global retailer of sports, premium, and luxury brands, is seeking a Credit Risk Analyst. The role involves assessing credit risk lending strategies, producing MI, and maintaining stakeholder relationships. The ideal candidate should have retail or financial services experience, coding skills, and strong analytical abilities. Frasers Group offers a positive colleague experience with various benefits, including recognition programs, bonuses, and wellbeing initiatives.

Project Manager

Company: Innovapptive

Location: Other US Location

Posted Jan 21, 2025

Innovapptive, a company backed by Tiger Global Management, is seeking an Associate Project Manager for their Hyderabad, India office. The role involves leading project teams, managing customer expectations, and driving project execution to meet business objectives. The ideal candidate will have a Bachelor's degree in business, software engineering, or computer science, along with 8+ years of IT experience and 2+ years in project management. They should possess technical experience in software development or project management, SDLC experience, and domain experience in EAM, SCM, or SAP. The company offers a positive, innovative environment, competitive pay, and benefits including medical insurance and paid leave.

Major Incident Management - Support Engineer

Company: Bounteous

Location: Other US Location

Posted Jan 21, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology aligns interests and accelerates value creation. They have over 4000 expert team members worldwide, partnering with leading technology providers to craft transformative digital experiences. The role involves managing incidents, overseeing escalations, and providing ad hoc training. Preferred qualifications include a BSBA degree, 5+ years of hands-on experience in a Managed Services environment, and excellent communication skills. Bounteous x Accolite promotes an inclusive environment and is an equal opportunity employer, offering employment visa sponsorship.

Senior Backend Engineer (Java)

Company: Cognite LLC

Location: Other US Location

Posted Jan 21, 2025

Cognite is a global SaaS leader in leveraging data to solve complex business challenges through its cutting-edge Cognite Data Fusion platform. The company has been recognized as the 2024 Microsoft Energy and Resources Partner of the Year and is reshaping the future of Oil & Gas, Manufacturing, and Energy sectors. Cognite is seeking a backend engineer with extensive experience in Java, modern data expertise, and a DevOps mindset to design and develop robust backend services and APIs. The company offers a highly modern and fun working environment, flat structure, and the opportunity to work on ambitious projects across industries.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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