Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Business Operations Principal - Pro

Company: Kraken

Location: Remote

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating the global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The company is fully remote with a diverse global workforce.

Senior Accounts Receivable Specialist

Company: VSP Vision

Location: Remote

Posted Dec 06, 2025

The job description outlines the responsibilities and requirements for an Accounts Receivable and Collections role in a distributed workforce environment. The position involves providing support to customers, resolving billing and collection inquiries, executing collection activities, and maintaining data integrity. The ideal candidate should have relevant experience, strong problem-solving skills, and excellent communication abilities.

Embedded Linux Field Engineer for Devices/IoT

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical seeks an Embedded Linux Field Engineer to expand in IoT and industrial sectors. The role involves customer engagement, solution development, and requires Linux expertise. Benefits include remote work, travel, and professional growth.

Account Executive Sales Careers at Xplor Technologies

Company: Xplor

Location: Remote

Posted Dec 06, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer intuitive software and payment processing platforms for industries like fitness, wellness, and field services. Xplor values diversity, innovation, and making a positive impact on people's lives.

MLOps Field Engineer

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring an MLOps Field Engineer to help global companies embrace AIML using the latest open source capabilities on public and private cloud infrastructure. The role involves designing ML architectures, solving customer problems, and working closely with enterprise sales leads.

Analytics Engineer 5 - Member Insights Engineering

Company: Netflix

Location: Remote

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on using data to improve subscriber experiences and drive higher-quality viewing and discovery. The Analytics Engineer role involves developing data pipelines, tools, and products to make insights about subscribers widely available across the company, in partnership with various teams.

Solution Architect - Identity Management

Company: Netwrix

Location: Remote

Posted Dec 06, 2025

The Identity Management Solution Architect role involves partnering with sales to design and implement tailored IAM solutions, serving as a technical expert, leading presales engagements, providing training and support, collaborating crossfunctionally, representing the company as a thought leader, staying current on industry trends, and ensuring seamless handoff to delivery teams. The position requires a bachelor's degree, 8+ years of experience in technical presales or a related role, deep knowledge of security and compliance standards, proficiency with major cloud platforms, strong foundation in IAM PAM encryption and network security technologies, proven ability to align technical solutions with business objectives, excellent communication and presentation skills, creative problem-solving skills, and experience with API integration scripting languages and DevOps principles.

Senior Implementation Project Manager

Company: iRhythm

Location: Remote

Posted Dec 06, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is currently seeking a Senior Implementation Project Manager to lead complex EHR integrations and digital solutions services with health systems across the country. The role requires technical integration expertise, customer-facing leadership, and strategic project management skills.

Software Engineer 5 - TV Release Quality

Company: Netflix

Location: Remote

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Software Engineer to join the TV Release Quality team, which focuses on assessing and communicating the quality of the TV streaming application. The role involves collaborating with talented colleagues, building tools to streamline testing and releasing TVUI code, and continuously learning in a fast-evolving ecosystem.

Product Manager - Cloud

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical promotes its leadership in open source software and cloud-native solutions, highlighting products like Ubuntu and Juju. The company emphasizes innovation, global collaboration, and opportunities for product managers with technical expertise. It showcases a positive work environment with remote flexibility and growth prospects.

Nearshore - Product Designer

Company: Bitovi

Location: Remote

Posted Dec 06, 2025

Bitovi is seeking a Senior Product Designer for a 100% remote role, with a preference for nearshore candidates in Latin America. The role involves end-to-end product design, collaborating with clients and teams, and creating design solutions. Bitovi offers competitive hourly pay, remote work, and opportunities for long-term contracts.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

The text is a job description for a Blue Yonder Solutions Architect position at Longbow Advantage. It outlines the responsibilities, required skills, and benefits of the role. The position involves providing expert consulting, technical guidance, and support for Blue Yonder supply chain software solutions. The company offers a supportive work environment, competitive salary, and various benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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