Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Key Account Manager - New York

Company: Delta Dental Ins.

Location: Albany, NY / Remote

Posted Feb 03, 2025

Software Engineer II

Company: AppFolio

Location: Remote

Posted Feb 03, 2025

Salesforce Developer III (US)

Company: PointClickCare

Location: Remote

Posted Feb 03, 2025

PointClickCare, a leading North American healthcare technology platform, is seeking a Salesforce Developer III. The role involves collaborating with business analysts, developing and maintaining Apex classes and triggers, designing customized solutions in Salesforce, and providing technical support. The ideal candidate should have a university degree, Salesforce certifications, and 5+ years of experience. Bonus skills include Kantata experience, Revenue Cloud CPQ, Netsuite, and EHR work experience. PointClickCare offers a vibrant culture, competitive benefits, and commitment to equal employment opportunity.

Senior Software Engineer

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Feb 03, 2025

Enterprise Account Executive, Mid-Atlantic

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

Account Executive, Financial Institutions

Company: Greenlight Financial Technology

Location: Remote

Posted Feb 03, 2025

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They serve over 6 million parents and kids through their award-winning banking app. Greenlight offers features like automated allowance, chore management, spend controls, and investment options for families. The company is expanding its B2B sales channel and seeks an experienced Account Executive to sell their tailored suite of products. The role involves driving the entire sales lifecycle, building relationships, and securing new partnerships. Greenlight offers competitive benefits, including medical, dental, vision, HSA match, paid life insurance, AD&D, disability benefits, traditional 401k with company match, unlimited PTO, paid holidays, professional development stipend, mental health resources, fertility healthcare, 100 paid parental and caregiving leave, flexible WFH options, and more. Greenlight is an equal opportunity employer.

Senior Product Owner

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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