Customer Success Jobs in Remote

277,292 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Staff Customer Success Manager

Company: Runway

Location: Remote

Posted Jan 27, 2025

Runway is a research company specializing in multimodal AI systems, aiming to make content creation accessible and empowering for creatives. They are looking for a Staff Customer Success expert to join their team, responsible for managing customer relationships, ensuring optimal customer experience, and driving revenue expansion. The role involves serving as the primary point of contact for enterprise customers, managing onboarding, collaborating on post-sales engagement strategies, and developing key initiatives. The ideal candidate should have a proven track record in customer success or account management, strong project management skills, excellent communication abilities, and a data-driven approach to problem-solving. Runway is committed to diversity, equal opportunity, and pay equity.

Senior Consultant - Private Equity Advisory

Company: CrossCountry Consulting

Location: Remote

Posted Jan 27, 2025

The text describes a firm that values collaboration, enthusiasm, generosity, and perseverance. They offer advisory solutions in accounting and risk technology, aiming to create a positive experience for clients and employees. The firm has been recognized for its commitment to employees, earning awards like Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. They are seeking a Private Equity professional with 3+ years of experience in client-facing roles, Transaction Advisory Services, Restructuring, M&A strategy, Deals, or FP&A. The role involves working on finance, strategy, and accounting projects. The firm offers comprehensive benefits, including healthcare, flexible spending accounts, a 401k with company matching, and generous leave policies. They are committed to equal employment opportunities and prohibit discrimination and harassment.

Cloud Solutions Sales Consultant II (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Jan 27, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking a Cloud Solutions Sales Consultant II. The role involves driving cloud sales, achieving sales targets, developing relationships with clients, collaborating on sales strategies, leading presentations, and prospecting. The ideal candidate should have a Bachelor's degree, 6+ years of relevant experience, and expertise in cloud technologies. Preferred qualifications include MSP sales background and Salesforce proficiency. The position offers a competitive salary, incentive commission, and comprehensive benefits. Cox Communications, the company behind RapidScale, is a large private telecom company known for its award-winning culture and benefits.

Senior Project Manager

Company: GuidePoint Security

Location: Remote

Posted Jan 27, 2025

GuidePoint Security is a rapidly growing cybersecurity firm that offers trusted expertise and services to help organizations minimize risk. As a Senior Project Manager, you would manage professional services engagements, ensuring client success and project profitability. The role requires a minimum of 5 years of project management experience, 3 years in a consulting services role, and direct experience managing professional services engagements for external clients. Preferred skills include cybersecurity experience, Agile methodology, and proficiency in Microsoft Office Suite, Jira, OpenAir, and Salesforce. GuidePoint offers competitive benefits, including medical and dental insurance, flexible time off, and a pet benefit option.

AEM Technical Architect (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 27, 2025

Blue Acorn iCi, a digital consultancy, is seeking an AEM Technical Architect with Alpine JS experience to work onsite in Bellevue WA, Atlanta GA, or Overland Park KS. The role involves providing senior technical leadership on multiple complex Adobe Experience Manager projects, analyzing technical requirements, defining integration points, and leading technical deep dives. The ideal candidate should have 5+ years of web content management system experience, strong Java/J2EE/JSP experience, and a Bachelor's degree in Computer Science or equivalent. Preferred skills include AEM Developer or Architect certification and additional technical certifications.

Senior Partner Manager, North America

Company: AppZen

Location: Remote

Posted Jan 27, 2025

AppZen, a leader in autonomous spend management software, is seeking a Partner Manager for North America. The role involves crafting and executing partnership strategies, identifying and recruiting potential partners, and driving revenue growth. The ideal candidate should have a proven track record in partner management, excellent communication skills, and deep understanding of the enterprise SaaS market. Key responsibilities include partner management, partner enablement and support, and cross-functional collaboration. Qualifications include a Bachelor's degree, 3-5 years of experience in partner management, business development, or channel sales, and strong domain expertise in finance, AP automation, or SaaS applications.

Ellucian Colleague Consultant

Company: Strata Information Group (SIG)

Location: Remote

Posted Jan 27, 2025

SIG is a reputable company with over 35 years of experience, serving more than 900 colleges and universities worldwide. They offer comprehensive strategy implementation and managed support. SIG prioritizes client satisfaction, integrity, and expertise in higher education. They are currently seeking experienced Ellucian Colleague consultants for remote opportunities, requiring travel. The role involves providing expertise in Ellucian Colleague, collaborating with cross-functional teams, and conducting system assessments. The salary range is $90,000 - $125,000, with additional benefits including health, vision, dental, and life insurance, short and long-term disability, paid parental leave, and a 401K with a 5% employer contribution.

Junior Project Manager

Company: Kadena

Location: Remote

Posted Jan 27, 2025

Kadena is hiring a Junior Project Manager for its Business Development team. The role involves coordinating and managing day-to-day operations of business development projects, facilitating collaboration across cross-functional teams, and ensuring projects are delivered on time and within budget. The ideal candidate should have experience in project coordination, proficiency with project management tools, and strong leadership and communication skills. Kadena offers a competitive salary, comprehensive benefits, and a culture that values diversity, work-life balance, and teamwork.

Sales Enablement Specialist

Company: Catapult

Location: Remote

Posted Jan 27, 2025

Catapult Sports, a leading company in sports technology and science since 2006, is seeking a Sales Enablement Specialist. The role involves transitioning the sales methodology to a solution-selling approach, collaborating cross-functionally, leveraging analytics for revenue growth, and designing scalable sales development programs. The company values innovation, collaboration, and continuous growth, offering opportunities to work with successful teams and athletes globally. They encourage diverse talent and have a positive pre-hire check process.

Hubspot Full Stack Developer

Company: Aptitude 8

Location: Remote

Posted Jan 27, 2025

A rapidly growing professional services firm is seeking a front-end developer with experience in HTML, CSS, JavaScript, NodeJS, and React. The role involves working with HubSpot CMS Hub, building websites, and creating delightful user experiences. The developer will be embedded in consulting teams, occasionally client-facing, and responsible for developing clean, scalable solutions. Familiarity with serverless architecture and CRM platforms is beneficial. The role offers opportunities to work on cutting-edge projects with renowned companies and drive value across Marketing, Sales, and Customer Success.

QA Engineer II

Company: Avetta

Location: Remote

Posted Jan 27, 2025

Avetta is seeking a Quality Assurance Engineer with 5+ years of experience in manual and automated testing. The role involves developing and executing testing plans, collaborating in Agile teams, driving product quality, conducting various testing types, building domain expertise, peer collaboration, leading QA innovation, and staying goal-oriented. The ideal candidate should have analytical skills, tool proficiency, Agile expertise, issue tracking experience, and a Bachelor's degree in Computer Science or a related field. Avetta offers a flexible remote work environment, professional growth opportunities, and a culture that values collaboration, innovation, and work-life balance.

Strategy & Operations, Business Development Associate (GTM for AI Voice API)

Company: Speechify

Location: Remote

Posted Jan 27, 2025

Speechify is a leading AI voice company with over 30 million users and a 5-star rating. They have innovated in AI across various aspects of their voice model, including latency, language selection, emotional control, voice quality, and voice cloning. They offer an AI voice API for third-party developers and have built two new businesses: an AI voice studio and a dubbing SaaS offering. Speechify is looking for a business development professional to help build their GTM motion for the AI voice API, targeting various industries such as healthcare, automotive, IoT, education, and customer support. The ideal candidate should have prior consulting, banking, or sales experience, a strong interest in AI technology, and an entrepreneurial mindset.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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