Customer Success Jobs in Remote

277,590 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Data Analyst

Company: Bread

Location: Remote

Posted Jan 25, 2025

Process Improvement Analyst

Company: Synapse Health

Location: Remote

Posted Jan 25, 2025

Synapse Health, founded in 2016, aims to revolutionize the DME industry by offering tech-based solutions that streamline processes and enhance user experience. The company is seeking a Process Improvement Analyst with healthcare operations experience to optimize workflows, drive efficiency, and foster a culture of continuous improvement. The ideal candidate will have a Bachelor's degree, Lean Six Sigma Green Belt certification, and proficiency in data analysis tools. Synapse Health offers professional growth opportunities, a healthy work-life balance, and comprehensive benefits.

Sales Engineer, Overlay, Financials

Company: Procore Technologies

Location: San Diego, CA / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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