Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Field Sales Senior Manager (Hybrid)

Company: Equinix, Inc

Location: Phoenix, AZ / Remote

Posted Jan 25, 2025

Sales Engineer, Overlay, Financials

Company: Procore Technologies

Location: San Diego, CA / Remote

Posted Jan 25, 2025

Senior Site Reliability Engineer [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 25, 2025

Olo, a leading SaaS platform, is seeking a Site Reliability Engineer to improve system availability and enhance customer experience. The role involves guiding observability, implementing incident response tools, building collaborative monitoring solutions, and contributing to system improvements. The position is fully remote within the UK, contracted through Deel. Requirements include 5+ years of experience in building scalable systems, proficiency in monitoring tools, incident management, and build/deploy tools. Olo offers a competitive compensation range of £57600 - £68400 annually.

Senior UX Researcher,

Company: Zillow

Location: Remote

Posted Jan 25, 2025

Advisory Solution Consultant

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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