Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Delivery Engineer (Sr Business Analyst) Remote

Company: Broadridge

Location: Baton Rouge, LA / Remote

Posted Jan 24, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Machine Learning Infrastructure Engineer

Company: Arcee AI

Location: Remote

Posted Jan 24, 2025

Arceeai is seeking a Machine Learning Infrastructure Engineer to design, implement, and maintain scalable, efficient, and reliable machine learning infrastructure. The ideal candidate should have experience with cloud platforms, Kubernetes, IaC tools, and ML model serving frameworks. They will collaborate with data scientists, engineers, and researchers to ensure seamless integration of machine learning models into the production environment, optimize infrastructure resources, and stay updated with industry trends.

Engineering Manager, Platform - Risk Engineering

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 24, 2025

Architect for Multi Cloud Project

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Technical Support Analyst

Company: Trimble

Location: Remote

Posted Jan 24, 2025

The job posting is for a Technical Support Analyst position at Trimble, which is remote in the US. The role involves delivering exceptional customer support, resolving client incidents, and communicating technical information to both technical and non-technical personnel. The ideal candidate should have experience supporting customers in a SaaS environment, excellent communication skills, and proficiency in troubleshooting and using diagnostic tools. They should also be comfortable working in a fast-paced environment and have experience with SQL, XML, HTML, Scripting, and Salesforce. Trimble values diversity and inclusiveness, and offers comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages