Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Manager, Actuary, Property & Specialty Analytics, Home State Indications

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual's US Retail Markets Personal Lines Property & Specialty Analytics team is seeking a Manager, Actuary for the Home State Indications team. The role involves managing property products worth over $10B annually, developing state-level indications, and collaborating with Home State Management. The successful candidate should have strong analytical skills, project management experience, and excellent communication abilities. They must also foster teamwork, inclusiveness, and innovation. Qualifications include a Bachelor's degree, preferably a Master's, FCAS or near-FCAS designation, and 5-10 years of progressive experience. Liberty Mutual values diversity and offers comprehensive benefits.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

Product Engineer II - ArcGIS Knowledge

Company: Esri

Location: Remote

Posted Jan 24, 2025

Esri is seeking a Product Engineer for ArcGIS Knowledge, a new capability across the ArcGIS platform. The role involves working with software engineers to design, build, test, and support the ArcGIS Knowledge product. Key responsibilities include writing conceptual and workflow documentation for knowledge graphs, using a content management system to write and update help topics for various ArcGIS products, and collaborating with users and industry experts to identify user requirements. The ideal candidate should have 2+ years of experience with the ArcGIS platform, experience in writing technical documentation, and strong communication skills. A Bachelor's degree in a relevant field is required, with a Master's being recommended. Esri offers competitive total rewards, including health and welfare benefits, 401(k) programs, and opportunities for professional growth.

Manager, Software Engineering, Full Stack - Capital One Software (Remote)

Company: Capital One

Location: Richmond, VA / Remote

Posted Jan 24, 2025

Capital One Software, a pioneer in cloud and data management, is seeking a Full Stack Manager, Software Engineering to lead diverse technology projects and a team of experienced developers. The role involves creating solutions for regulatory needs, staying updated with tech trends, collaborating with product managers, and utilizing various programming languages and cloud services. The ideal candidate should have at least 4 years of software engineering experience, 1 year in cloud computing, and 2 years of people management experience. The role offers a competitive salary and benefits package, with the possibility of performance-based incentives.

Especialista Linux

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages