Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Area Sales Manager

Company: Intuitive

Location: Nashville, TN / Remote

Posted Jan 24, 2025

Intuitive is a pioneering company in robotic-assisted surgery, committed to minimally invasive care. With over 25 years of experience, they've worked globally to solve healthcare challenges. The company values diversity and inclusion, fostering an environment where team members can thrive and grow. The da Vinci® Area Sales Manager role involves selling the da Vinci® Surgical System to hospitals, requiring extensive sales experience in healthcare capital equipment, strong interpersonal skills, and the ability to travel up to 50% of the time.

Principal Site Reliability Engineer, Compute

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore Technologies is seeking an experienced Principal Software Engineer to join their Cloud Fundamentals team. The role involves driving the next generation of application platform initiatives in a global SaaS infrastructure, serving as a champion for idempotent infrastructure-as-code, and partnering with various teams to ensure services are mission-critical with a focus on security, resiliency, scale, and performance. The ideal candidate should have a Bachelor's Degree in Computer Science or related field, 12+ years of experience as a Software, Resiliency, or Reliability Engineer, and coding experience in languages like Golang or Rust. Knowledge of AWS, cloud automation tooling, configuration and security management, and networking protocols is preferred. Procore offers competitive benefits including health care plans, unlimited paid vacation, and an employee stock purchase plan.

03P - Unified Systems Operations

Company: Kyndryl

Location: Viseu, Portugal / Remote

Posted Jan 24, 2025

Senior Group Risk Analyst (US) Third Party Risk Management-Pre-Contract

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 24, 2025

TD Bank is offering a Senior Group Risk Analyst position in Mount Laurel, New Jersey, with a salary range of $68,640 - $112,320 USD. The role involves managing third-party risk and performance, ensuring compliance with regulatory requirements and TD Bank policies. The successful candidate will work in a dynamic environment, evolving and leading second line risk assessment methodology. Key responsibilities include supporting compliance to third-party regulations, staying updated on emerging trends, overseeing program execution, building relationships, and promoting a positive work environment. The role requires an undergraduate degree or professional certification and 5+ years of relevant experience in risk management.

Senior Partner Sales Manager

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Select Major Account Executive EST/CST - (NYC, NY)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a NYSE-listed company, is seeking a remote sales professional for its Majors team. The role involves developing executive-level relationships with strategic accounts, managing end-to-end customer engagements, and demonstrating solution-based sales processes in complex campaigns. The ideal candidate should have 5+ years of full-cycle sales experience, a proven track record of over-achieving quotas, and the ability to handle enterprise deal sizes and C-Level relationships. They should also be comfortable with strategic outbound prospecting, have excellent interpersonal skills, and a passion for the operations world. Samsara offers competitive compensation, benefits, and a flexible working model.

Principal Product Manager

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Principal Product Manager. The role involves defining, developing, and managing the product lifecycle from concept to end of life. Key responsibilities include managing customer and employee experience in the sales process, applying user-centered design principles, and conducting market demand analysis. The ideal candidate should have a Bachelor's degree, 5+ years of product management experience, strong leadership skills, and knowledge of Agile methodologies and sales process structuring.

Content Marketing Manager

Company: NAVEX

Location: Remote

Posted Jan 24, 2025

04P - Systems Administration

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

EHS Compliance Advisor

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, seeks an EHS Compliance Advisor. The role involves maintaining compliance with health and safety legislation, developing and implementing health and safety systems, conducting accident investigations, and managing corrective action trackers. The ideal candidate should have experience in operational occupational health and safety, risk assessments, and skilled communication. Equinix is committed to diversity and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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