Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Nov 14, 2025

The job description is for a Regional Data Lead position at Canva, focused on GPTN (Global Product Team Network) in Germany, Poland, Turkey, and the Netherlands. The role involves crafting data narratives, identifying growth bottlenecks, building dashboards, defining data strategy, partnering with teams, and supporting product initiatives. Canva offers equity packages, inclusive parental leave, an annual Vibe & Thrive package, and flexible leave options.

Senior AI Success Manager

Company: OfferFit

Location: Remote

Posted Nov 15, 2025

The AI Success Manager role is a critical position on OfferFit's growing AI Success team, responsible for ensuring customer success with the product. The role involves collaborating with internal and external teams, driving renewals and upsells, overseeing use case design and execution, contributing to product development, and conducting analysis to communicate customer insights. The company offers a supportive and professional team environment, with opportunities for growth and impact in the marketing technology space.

Sr. Fullstack Engineer I

Company: Khan Academy

Location: Remote

Posted Nov 14, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and strives to build a strong team with diverse backgrounds and experiences. They are looking for a Senior Fullstack Engineer to work on product teams focused on providing equitable solutions to under-resourced communities of students and teachers, with a focus on building tools for teachers and integrating state-of-the-art learning science into their product.

Staff Data Scientist - Operations

Company: Mozilla

Location: Remote

Posted Nov 15, 2025

Mozilla Corporation, a nonprofit-backed technology company, is seeking a Staff Data Scientist to support Global Operations. The role involves leading foundational reporting, automating workflows, and identifying opportunities to improve operational efficiency and performance across various teams. The ideal candidate will have a strong analytical toolkit, fluency in AI technologies, and experience in operational domains.

Channel Account Manager

Company: Canonical

Location: Remote

Posted Nov 14, 2025

Canonical promotes itself as a leading open source provider with global enterprise success, highlighting growth opportunities and a distributed work environment. The job posting emphasizes channel sales expansion, strategic partnerships, and competitive compensation while showcasing the company's innovative tech focus and commitment to diversity.

Sr. Fullstack Engineer II

Company: Khan Academy

Location: Remote

Posted Nov 14, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and strives to build a strong team with diverse backgrounds and experiences. They are looking for a Senior Fullstack Engineer II to work on product teams focused on providing equitable solutions to under-resourced communities of students and teachers, with a focus on building tools for teachers and integrating state-of-the-art learning science into their product.

Sports Trader

Company: Betr

Location: Remote

Posted Nov 14, 2025

Betr, founded in 2022, is expanding its gaming platform with new products and a focus on sports betting. They're hiring a Sports Trader to manage odds and grow their market, backed by top investors.

Product Marketing Manager - Emerging Products

Company: Figma

Location: Remote

Posted Nov 14, 2025

Figma is seeking a fullstack Product Marketing Manager to support their emerging products. The role involves partnering with product, sales, design, and marketing teams to develop go-to-market strategies, launch products, and drive adoption. The ideal candidate should have 6+ years of product marketing experience, be able to manage stakeholders at all levels, and have a track record of managing cross-functional initiatives from ideation to execution and measurement.

Growth Marketing Lead

Company: Allium

Location: Remote

Posted Nov 15, 2025

Allium is a blockchain data analytics startup that aims to make blockchain data accurate, simple, and fast. They ingest, sanitize, and standardize data from over 100 blockchains, providing a petabyte-scale dataset. Allium serves analysts and engineers with different platform offerings, catering to the needs of both groups. The company is on a mission to index and organize the world's blockchain data, similar to what Google and Bloomberg did for public webpage and financial data.

Senior Product Manager

Company: InPost

Location: Remote

Posted Nov 14, 2025

InPost Group is an innovative European out-of-home deliveries company with a market capitalization of about $5 billion. They are looking for an experienced consumer-focused Product Manager to manage technology products in the mobile apps area, drive innovation, and lead product development efforts. The ideal candidate should have around 3 years of experience building high-impact mobile app products, proficiency in English and French, and a passion for scale, bias for outcomes, and long-term value.

Senior Account Executive

Company: Everstream Analytics

Location: Remote

Posted Nov 14, 2025

The text is a job description for a Strategic Account Executive at Everstream, focusing on the automotive industry. It outlines the key responsibilities, required qualifications, and the company's inclusive culture. The role involves customer engagement, relationship development, preparing and implementing deals, and reporting performance. The ideal candidate should have 7-10 years of enterprise sales experience, strong presentation and hunting skills, and fluency in German and English.

Omnichannel Outbound Lead

Company: Trafilea

Location: Remote

Posted Nov 14, 2025

Trafilea is a tech-driven platform with global reach and significant revenue, seeking an Outbound Omnichannel Lead to optimize logistics and scale brands. The role involves managing international operations, automation, and collaboration with teams, offering remote work and competitive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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