Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Project Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 08, 2025

Learning Engagement Consultant (LEC)

Company: 360Learning

Location: Remote

Posted Feb 25, 2025

360Learning is seeking a passionate Learning Engagement Consultant to join their team. The role involves guiding clients on using the 360Learning platform, executing a blended training approach, and contributing to customer retention. The ideal candidate should have experience in creating or managing learning and development curricula, strong listening and teaching skills, and a proactive, results-oriented mindset. The company offers competitive compensation, comprehensive benefits, professional development opportunities, and a remote-first culture. 360Learning is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Sales Engineer

Company: Dandy

Location: Remote

Posted Feb 27, 2025

Dandy, a venture-backed company, is revolutionizing the $200B dental industry with advanced technology. They are looking for a Sales Engineer with 5+ years of dental industry experience to join their team. The role involves becoming an expert on Dandy's product offerings, working closely with Account Executives, and providing technical support to prospective practices. The ideal candidate should have excellent communication skills, be a quick learner, and be able to simplify complex concepts for customers.

Sr. Manager, Sales Engineering

Company: Jellyfish

Location: Remote

Posted Feb 26, 2025

Jellyfish is seeking a Sr Manager Sales Engineering to lead a team of sales engineers, work closely with midmarket and upmarket sales teams, provide hands-on support for key deals, and drive cross-functional programs. The ideal candidate will have 3+ years of team management experience, 8+ years as an individual contributor in sales engineering, product management, or software engineering, and a strong background in scaling sales engineering teams. Familiarity with engineering ecosystems and software delivery best practices is highly desired. Jellyfish offers a high-impact role with opportunities for growth and fun in a SaaS startup environment.

Bilingual (French) Service Desk Analyst (remote)

Company: Allstate

Location: Londonderry County Borough, United Kingdom / Remote

Posted Feb 08, 2025

Lead Business Analyst (Automotive)

Company: Agero

Location: Remote

Posted Feb 28, 2025

Agero, a leading B2B whitelabel provider of digital driver assistance services, is revolutionizing the vehicle ownership experience through data-driven technology. The company, with over 150 million vehicle coverage points, manages 12 million service events annually. Agero is seeking a Lead Business Analyst to drive strategic decision-making by delivering impactful data-driven insights. The ideal candidate will have advanced SQL skills, business acumen, and experience in the automotive industry. Key responsibilities include collaborating with business leaders, developing tailored data products, optimizing SQL queries, and creating dashboards to track key performance indicators.

Manager, ABM

Company: Chronosphere

Location: Remote

Posted Feb 28, 2025

Chronosphere is seeking a data-driven ABM Manager with 7+ years of marketing experience, particularly in B2B SaaS with technical audiences and complex enterprise sales cycles. The ideal candidate will create and execute multitouch account-based marketing plans, partner with sales teams, develop nurture strategies, and track ABM account engagement metrics. The role involves planning, developing, executing, and managing full-funnel campaigns for top targeted accounts to create new sales pipeline and expand existing opportunities. The candidate should have experience in fast-paced startup environments, managing multiple marketing programs, and proficiency with marketing automation and CRM tools like Marketo and Salesforce.

Engineering Manager (Claims Platform)

Company: Headway

Location: Remote

Posted Feb 26, 2025

Headway is a mental healthcare company founded in 2019, aiming to build a new mental health care system accessible to everyone. They have a national network of over 45,000 mental healthcare providers across all 50 states, serving over 1 million patients. Headway's engineering team, consisting of around 85 members, uses technology to empower patients and therapists. They are looking for product-minded engineering team leaders and people managers to join their mission. The role involves establishing and growing engineering pods, hiring, developing team members, and contributing to the company strategy. The compensation for Engineering Managers starts at $200,000, with benefits including equity compensation, medical, dental, and vision coverage, and flexible PTO.

Senior Engineer: Grid Code Compliance and Testing

Company: GE Vernova

Location: Schenectady, NY / Remote

Posted Feb 08, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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