Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Product Manager - Outage Management

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Senior Product Manager to define how Kraken supports utilities in preparing for managing and communicating during outages. The role involves shaping an integrated suite of AI-powered products and experiences to improve the customer experience for utility partners.

Producer - Star Trek Fleet Command

Company: Scopely

Location: USA

Posted Nov 13, 2025

Scopely is seeking a Producer to join their Star Trek Fleet Command team. The role involves facilitating multidisciplined pods, improving communication channels, and ensuring team efficiency. The ideal candidate should have 3+ years of production experience, excellent communication skills, and a solid understanding of Agile practices.

Account Executive

Company: Harris

Location: USA

Posted Nov 13, 2025

The job posting is for an Account Executive role at Sidwell, focusing on selling GIS solutions and services to local government accounts in the US. The role involves developing new business leads, territory planning, and targeted marketing campaigns. The ideal candidate should have a strong understanding of Esri technology, local government workflows, and excellent communication and negotiation skills.

Sr. Director - Growth Strategy

Company: iHerb

Location: USA

Posted Nov 13, 2025

iHerb is seeking a US market leader to establish a strong brand presence in the competitive yet rewarding US health and wellness market. The role requires a full-stack marketer with entrepreneurial spirit, cross-functional leadership skills, and deep experience in ecommerce growth and operations. The position offers a competitive pay scale and comprehensive benefits package.

Director of Education (EDU) Sales

Company: Guidebook

Location: USA

Posted Nov 14, 2025

Guidebook is an event management software company that helps organizations create mobile apps for events, campuses, and training. They are seeking a Director of Education Sales to drive revenue growth in the higher education market. The role involves direct selling, strategic leadership, and partnership with marketing and product teams.

Real Property Damage Claims Adjuster

Company: Reserv

Location: USA

Posted Nov 13, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking highly motivated and growth-oriented adjusters to join their team and help build a tech-driven claims organization. The company values diversity, empathy, and transparency, and offers competitive benefits including a generous health insurance package, 401k retirement plan, and work-from-anywhere policy.

Lead Software Engineer - ICHRA

Company: Gravie

Location: USA

Posted Nov 13, 2025

Gravie is a company that aims to improve healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Lead Software Engineer to lead the design, development, and delivery of product features and services for their customer and member web portals. The role involves driving engineering excellence, fostering a high-performing team culture, and providing technical leadership for key initiatives. Gravie offers a unique benefits package and is on a mission to reinvent health benefits for small and midsize businesses.

Product Manager - Vertically Integrated Utilities

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Product Manager to define how Kraken supports Vertically Integrated Utilities. The role involves collaborating with teams to deliver client outcomes and business value, making Kraken the platform of choice for utilities.

Technical Quality Specialist

Company: Figma

Location: USA

Posted Nov 13, 2025

The Technical Quality Specialist role at Figma involves troubleshooting complex bugs, collaborating with internal teams, and advocating for quality improvements to enhance the Figma experience for customers. The ideal candidate should have a strong testing background, be comfortable in a fast-paced environment, and demonstrate leadership and technical competence.

Staff Business Operations Analyst (CRM, Salesforce)

Company: Yubico

Location: USA

Posted Nov 13, 2025

Yubico is a leading provider of hardware authentication security keys, founded in 2007 and publicly traded on Nasdaq Stockholm. The company's mission is to make secure login easy and available for everyone, serving Fortune 500 companies, government agencies, and millions of individuals worldwide. Yubico offers a positive work environment with flexible work arrangements, employee resource groups, and a strong focus on social connection and community involvement.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Nov 13, 2025

The job posting is for a Senior Manager in Public Sector Sales at Twilio, focusing on growing the company's public sector business in North America. The role involves leading a sales team, developing account strategies, and collaborating with various teams to achieve revenue and social impact goals. The position requires extensive experience in strategic solution selling, public sector roles, and a consultative approach to sales.

Strategic Sales Manager - Photographer Products

Company: Clear Capital | CubiCasa

Location: USA

Posted Nov 13, 2025

The role of Strategic Sales Manager Photographer Products involves onboarding photography companies to CubiCasas platform, providing personalized training, collaborating with internal teams, and ensuring a seamless onboarding experience. The ideal candidate should have 2+ years in account management or related roles, experience working with SaaS platforms, and a customer-first mindset.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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