Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

VP - Client Partner

Company: Measured

Location: USA

Posted Jan 24, 2025

Measured is a leading company in incrementality-based measurement and optimization for consumer brands, with over $15 billion in fullfunnel media investments managed since 2017. The company is seeking a VP Client Partner to drive client product adoption, provide consultative services, and ensure clients achieve their marketing business goals. The role involves leading client capability assessments, creating product adoption roadmaps, conducting trainings, and consulting on specific use cases. The ideal candidate should have 5+ years of experience in marketing attribution, agency marketing, and ad technology, with strong analytical, organizational, and communication skills.

Strategic Alliances Manager

Company: Red Canary

Location: USA

Posted Jan 24, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They are committed to their mission, values, and customers, as evidenced by their inclusion in the Forbes Best Startup Employers 2022 list. They are seeking a Strategic Alliances Manager to develop and manage key technology partnerships, with responsibilities including strategy development, pipeline generation, and revenue growth. The ideal candidate should have 5+ years of experience in the computer security industry, strong technology relationship-building skills, and a hunter mentality. The compensation range is $196,000 - $228,000 OTE plus equity.

Senior Product Manager - Cards Experience

Company: Mercury

Location: USA

Posted Jan 24, 2025

Mercury is seeking a product manager with extensive experience in card products, ideally in a fintech setting. The role involves leading the end-to-end development of Mercury's core card experiences, identifying and prioritizing improvements, building strong partnerships, driving card product strategy, and communicating product specifications. The successful candidate will have a strong UX sensibility, experience in user research, proficiency in data analytics, and a track record of launching card products. The total rewards package includes a competitive base salary, equity, stock options, and benefits.

Full Stack Developer

Company: Hanna Andersson

Location: USA

Posted Jan 24, 2025

Hanna Andersson, a Portland-based premier kids and baby clothing brand, is seeking a Full Stack Software Developer. The role involves frontend and backend development, technical capabilities enhancement, and project execution. Minimum qualifications include a Bachelor's degree in computer science or equivalent experience, 5+ years of software development, and experience with data structures, algorithms, and software product development. Preferred qualifications include frontend web development, backend API development, cloud services experience, proficiency in HTML, CSS, JavaScript, Agile methodologies, and tools like Git and Jira. Responsibilities include implementing solutions, developing unit tests, collaborating with team members, and staying updated on industry trends.

Sr Business Systems Analyst

Company: HubSpot

Location: USA

Posted Jan 24, 2025

HubSpot is seeking a Business Systems Analyst for its Product Operations team. The role involves managing and maintaining the Amplitude ecosystem to support product development efforts across the company. The analyst will work on mission-critical data assets, collaborating with various teams to improve the Amplitude ecosystem and related systems. Key responsibilities include driving best practices for Amplitude usage, translating business requirements into implementation plans, and building customized solutions on third-party applications. The ideal candidate will have strong communication and organizational skills, hands-on experience with data analysis, and expertise in developing complex solutions. HubSpot offers a competitive cash compensation range of $115,400 - $184,600 annually, along with benefits and perks to support employee growth.

Talent Acquisition Specialist

Company: Megaport

Location: USA

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2-3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience. Megaport offers competitive compensation packages, flexible working environments, and a generous study and training program.

People Business Partner

Company: OpenX

Location: USA

Posted Jan 24, 2025

OpenX is a dynamic global organization dedicated to fostering business growth by empowering employees with the skills, knowledge, and tools needed to thrive. The company is focused on unleashing the full economic potential of digital media companies by designing and operating high-scale ad marketplaces. OpenX is committed to creating a culture of belonging through inclusive leadership and human-centered practices. The People Business Partner role involves driving employee engagement and professional growth through strategic and innovative talent initiatives, with a strong emphasis on fostering an inclusive and equitable workplace. Key responsibilities include strategic partnership, organizational development, workforce planning, coaching, cultural leadership, employee development, employee relations, HR expertise, process improvement, and compliance.

Associate Commercial Counsel

Company: Postscript

Location: USA

Posted Jan 24, 2025

The Associate Commercial Counsel role involves drafting and negotiating contracts, collaborating with various teams, analyzing risks, and maintaining a contracts database. The ideal candidate is a qualified lawyer with 3+ years of commercial transaction experience, strong organizational skills, and the ability to balance commercial objectives with company policies. The company offers a competitive salary, equity, flexible work environment, and opportunities for career growth. The hiring process includes an intro call, hiring manager call, virtual onsite interviews, a homework assignment, a final FEACH interview, reference checks, and an offer.

Head of Sales & Solutions

Company: Nearform

Location: USA

Posted Jan 24, 2025

Nearform, a global tech consultancy, is seeking a Head of Sales & Solutions to drive revenue growth and expand their market presence in the Americas. The role involves leading a high-performing sales team, developing strategic sales plans, and building strong relationships with key clients and partners. The ideal candidate should have at least 10 years of experience in a sales & solutions leadership role, preferably in a technology consulting firm. They should possess a deep understanding of the software development lifecycle, strong business acumen, excellent communication skills, and a passion for technology. Benefits include medical, vision, and dental coverage, a 401k plan, comprehensive paid time off, remote work flexibility, home office support, investment in growth, and a positive company culture focused on work-life balance and wellbeing.

Senior Community Engagement Manager

Company: Airbnb

Location: USA

Posted Jan 24, 2025

Airbnb is seeking an experienced Community Engagement Lead to develop and implement community programs for the Experiences business in North America and Latin America. The role involves balancing the needs of the hosting community with those of Airbnb, fostering shared virtual and physical gatherings, and driving impactful initiatives. The ideal candidate should have extensive community experience, strong project management skills, and the ability to align community goals with business objectives.

Backend Product Software Engineer

Company: Dropbox

Location: USA

Posted Jan 24, 2025

The role of a Product Engineer at Dropbox involves designing and building scalable software for millions of daily users, collaborating with cross-functional teams to develop user-focused products, and participating in on-call rotations. Dropbox is committed to expediting the creation and implementation of AI-enabled products. The company offers competitive compensation and encourages open-source contributions and full-stack development skills.

Senior Product Manager - Growth Platforms (Martech)

Company: Scribd

Location: USA

Posted Jan 24, 2025

Scribd is seeking an experienced Senior Product Manager to lead marketing technology initiatives. The ideal candidate should have strong analytical skills, hands-on experience building and scaling MarTech stacks, and a proven ability to improve marketing outcomes through technology. The role involves developing and executing the martech product roadmap, evaluating and integrating third-party tools, incorporating experimentation tech, collaborating with product and marketing teams, exploring third-party data collection efforts, guiding the team in applying best practices, and ensuring compliance with data privacy and security regulations. The candidate should have a minimum of 5 years of product management experience, with at least 2 years in a MarTech-focused role, strong knowledge of marketing automation tools, and experience managing data governance and ensuring privacy compliance.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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