Customer Success Jobs in USA

244,139 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director of Product - Growth

Company: The Athletic Media Company

Location: USA

Posted Nov 28, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They serve a multifaceted audience with immersive storytelling and a likeminded community of fans. The company is looking for a Director of Product to drive subscription growth and improve the overall user experience.

Sales

Company: WorkOS

Location: USA

Posted Nov 28, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is looking for a sales professional to manage and expand commercial and emerging enterprise relationships.

Communications Lead

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Communications Lead to own the next phase of their strategy and growth.

Staff Technical Program Manager - Aircover/Insurance

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is looking for a Technical Program Manager to join the AircoverInsurance team. The role involves leading complex projects, managing project schedules, and ensuring clear communication with stakeholders. The ideal candidate has 9+ years of experience as a Technical Program Manager and strong analytical skills.

Senior Product Manager - Banking

Company: Qualia

Location: USA

Posted Nov 28, 2024

Qualia is seeking a Senior Product Manager to improve its Shield product, a market leading fraud prevention and payments product. The role involves analyzing the market, identifying revenue-driving product opportunities, and collaborating with Engineering and Design to implement elegant and robust web products.

Data Scientist

Company: Render

Location: USA

Posted Nov 28, 2024

Render is a cloud platform that offers a powerful and easy-to-use solution for hosting online applications. The company is looking for a Data Science team member to shape product strategy and guide investment decisions. The role requires experience in data analysis, collaboration, and communication.

Staff Technical Lead

Company: HubSpot

Location: USA

Posted Nov 28, 2024

The job posting is looking for a staff software engineer to work on the GraphQL platform team, improving the usability and scalability of the platform, and designing new features. The ideal candidate should have a clear history of solving hard impactful problems and have a significant impact on the success and technical strategy of any team they are part of.

Talent Acquisition Specialist

Company: NeuraFlash

Location: USA

Posted Nov 28, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is seeking a Talent Acquisition Specialist to join its team and is committed to nurturing positive working relationships and driving success collectively.

Strategic Account Representative

Company: OpenEye

Location: USA

Posted Nov 28, 2024

OpenEye is a cloud video platform company that provides solutions for video security, business intelligence, and loss prevention. They are seeking a Strategic Account Representative to join their dynamic sales team.

User Researcher

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is looking for a User Researcher to help build decision-making superpowers by empowering teams with insights. The role involves owning end-to-end research projects, synthesizing findings, and communicating insights to various partners. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Nov 28, 2024

Webflow is looking for a Senior Solutions Engineer to inspire Corporate MidMarket customers by helping them understand the art of what's possible with the Webflow platform. The role involves guiding customers through the evaluation process, building effective stories, and influencing product direction.

Technical Risk & Payments Fraud Analyst

Company: Scribd

Location: USA

Posted Nov 28, 2024

Scribd is seeking a Technical Risk and Payments Fraud Analyst to join their Risk Operations team. The ideal candidate will have a strong background in online card-not-present payments fraud detection and SQL-based investigations and analysis.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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