Customer Success Jobs in USA

244,340 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Product Designer - Learner Assessments

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is looking for a Senior Product Designer to design innovative assessment experiences for learners and educators.

Director of Engineering

Company: TeamSnap

Location: USA

Posted Nov 14, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking a people-centric technical Director of Engineering who will provide compelling people process and technology partnership to their TeamSnap for Business teams.

Sales Enablement Instructional Designer

Company: Stripe

Location: USA

Posted Nov 14, 2024

The text describes Stripe's mission to increase the GDP of the internet and its efforts to build an excellent sales organization. It also outlines the responsibilities and requirements for an Instructional Designer role on the Global Sales Enablement team.

Senior Staff Software Engineer- Authentication and Authorization systems

Company: Gusto, Inc.

Location: USA

Posted Nov 14, 2024

The job posting is looking for a Senior Staff Software Engineer to lead the development of secure authentication and authorization systems. The role requires experience in building and managing scalable identity management systems, collaborating with cross-functional teams, and staying up-to-date with industry trends and best practices.

Director of Accounting

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are looking for an experienced Director of Accounting to lead their finance operations and manage a team of five staff members.

Engineering Manager - Payments Experience

Company: Grow Therapy

Location: USA

Posted Nov 14, 2024

The job posting is for an Engineering Manager position at Grow Therapy, where the candidate will lead a team of engineers to improve client acquisition and retention. The role requires 3+ years of experience as an Engineering Manager, and the salary range is $217,000 to $256,000 USD.

Counsel - Legislation and Government Relations

Company: Clipboard Health

Location: USA

Posted Nov 14, 2024

The job posting is for a government relations role in a tech company. The ideal candidate has a deep knowledge of state and federal legislative processes, experience working with legislators and executive agencies, and excellent communication and writing abilities. The role involves identifying legislative and regulatory goals, engaging with stakeholders, and monitoring relevant legislation and regulatory changes.

Vice President of Engineering

Company: Nava

Location: USA

Posted Nov 14, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare.

Staff Revenue Systems Engineer

Company: Pinterest

Location: USA

Posted Nov 14, 2024

The job posting is looking for a systems engineer to join the IT Enterprise Systems team at Pinterest. The role involves building systems to support scaling revenue function, evolving architecture, and building relationships with stakeholders.

Customer Account Manager

Company: brightwheel

Location: USA

Posted Nov 14, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusion, and its employees are passionate about improving the world through education and technology.

Senior Frontend Engineer - Automation Platform

Company: Airbnb

Location: USA

Posted Nov 14, 2024

The job posting is for a senior Frontend engineer to work on the Automation Platform team at Airbnb. The team is responsible for building and improving the conversational AI platform, which powers major customer service channels. The engineer will own and improve the tooling layer of the platform and contribute to the success of many AI-driven products.

Manager - People Tech Engineering

Company: Pinterest

Location: USA

Posted Nov 14, 2024

The IT Employee Experience team is looking for a Manager of People Technology to maintain, enhance, and optimize people-focused technology solutions. The ideal candidate will have a strong understanding of HR and Payroll processes, deep technical expertise in HCM systems, and proven leadership, collaboration, and communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages