Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Technical Engagement Manager

Company: Vercel

Location: USA

Posted Nov 28, 2025

The Technical Engagement Manager role at Vercel involves providing technical and operational leadership for post-sales delivery of professional services. The role requires collaborating with account teams, managing cross-functional delivery teams, and contributing to the growth of Vercel's professional services. The ideal candidate has 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, frontend web implementations, AI, or business process transformation.

Software Engineer (L5) – Commerce Data Engineering, Foundations Team

Company: Netflix

Location: USA

Posted Nov 28, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Commerce Data Engineering team ensures data availability, reliability, and quality to power product experiences and optimize customer acquisition. The Solutions Software Engineer role in the Foundations Team involves designing and building scalable systems to improve data processing efficiency, health, and developer productivity.

Distributed Systems Engineer (L6) - Commerce Product Data Engineering

Company: Netflix

Location: USA

Posted Nov 28, 2025

Netflix is a leading entertainment service with over 300 million paid memberships across 190 countries. The company uses data insights to optimize customer experience and drive innovation. The Commerce Insights and Data Products Engineering team focuses on data critical to product experiences, empowering product managers and business leaders to experiment and innovate. The role involves providing strategic technical leadership for ML-oriented data products, designing distributed systems, and partnering with ML research and engineering teams.

Account Manager - Collections

Company: Mogo Finance Technology Inc.

Location: USA

Posted Nov 28, 2025

This job posting highlights a collections role with opportunities for growth, remote work flexibility, and competitive commissions. The position emphasizes customer service, problem-solving, and financial empowerment, while offering benefits like health coverage, stock options, and a supportive team environment. The company focuses on innovation and making financial freedom accessible.

Field Marketing Manager

Company: One Model

Location: USA

Posted Nov 28, 2025

The Field Marketing Manager role at One Model involves driving field marketing execution for events and sales enablement, as well as managing the Evangelist Advocacy Program by connecting with industry influencers and coordinating partnerships. The role requires a mix of hands-on execution, team coordination, and strategic program management to ensure seamless event delivery, sales support, and influencer engagement.

Staff Software Engineer - Communication & Connectivity

Company: Airbnb

Location: USA

Posted Nov 28, 2025

The text describes the Community and Connectivity (CnC) organization at Airbnb, which focuses on connecting the Airbnb community with relevant information and building new connections to enhance the hosting and traveling experience. The data team utilizes industry-leading tools and ML models to provide insights and power products. The role involves designing and building large-scale distributed data systems, collaborating with cross-functional teams, and shaping the team's long-term vision and roadmap.

Cyber Enterprise Architect – Associate Director

Company: Guidehouse

Location: USA

Posted Nov 28, 2025

This job posting highlights a Cyber Enterprise Architect role with competitive compensation, comprehensive benefits, and opportunities to work on federal cybersecurity initiatives. The position requires advanced expertise and clearances but offers career growth and impactful work in cybersecurity architecture.

VP - Advisor Channel Consulting

Company: Sentinel Group

Location: USA

Posted Nov 28, 2025

This job posting highlights a remote sales role at Sentinel Group, focusing on developing new business in retirement plan services. The position requires strong sales skills, relationship-building, and familiarity with retirement plans. The company offers competitive compensation, benefits, and a supportive work environment.

Manager - CRM Programs

Company: iHerb

Location: USA

Posted Nov 28, 2025

iHerb, a global health and wellness leader, seeks a CRM Program Manager to oversee retention strategies and marketing channels, emphasizing data-driven approaches and cross-functional collaboration.

Home Equity Sales Consultant

Company: Hometap

Location: USA

Posted Nov 28, 2025

Hometap is seeking ambitious and empathetic Home Equity Sale Consultants to join their sales team. The role involves connecting with homeowners considering a Hometap investment, educating them on the product, and guiding them through the application process. The company provides training, feedback, and coaching, and is looking for team members who want to contribute to the growth of a new financial product and company.

Financial Operations Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 28, 2025

The job description outlines the role of a Customer Service Financial Specialist at Liberty Mutual's Safeco Billing Operations Billing Team. The position involves providing customer service support to internal CSRs, handling billing inquiries, and performing calculations and data analysis. The role requires strong math, communication, and customer service skills, as well as proficiency in Microsoft tools and knowledge of Safeco Billing Systems.

Distributed Systems Engineer (L5) - Commerce Product Data Engineering

Company: Netflix

Location: USA

Posted Nov 28, 2025

Netflix promotes its global entertainment services and data-driven approach, highlighting job opportunities with competitive benefits and a focus on innovation and scalability.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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