Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

General Manager - Facilities - Higher Education

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a General Manager for a position with a salary range of $100,000 to $120,000, depending on various factors. The role involves managing multiple contracted services for a client, generating $2-15M+ in revenue, and ensuring operational and financial goals are met. Key responsibilities include leading a team, managing client and community relationships, and developing service improvement plans. The ideal candidate should have a Bachelor's degree in a relevant field, experience in contract services or hospitality, and proven leadership skills. Aramark offers comprehensive benefits and a positive work environment.

Exchange Administrator

Company: Skyepoint Decisions

Location: Washington, DC

Posted Jan 22, 2025

Sr Director, GTM Strategy & Planning - MLF

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Sr Director, GTM Strategy & Planning - MLF role at Thomson Reuters involves supporting subsegment leadership and operations, driving the creation and measurement of OKRs, facilitating leadership meetings, and leading internal communications and C-Level reporting. The role requires strategic thinking, analytical skills, and strong financial acumen. The ideal candidate should have GTM experience, customer centricity, and leadership skills. Thomson Reuters offers a comprehensive benefits package including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Senior Account Manager, Enterprise

Company: FiscalNote

Location: Washington, DC

Posted Jan 22, 2025

Evening Concierge (Mon-Fri, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

SF CFO - Financial Engineering - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 22, 2025

Fannie Mae is seeking a Senior Associate in Financial Engineering for the SF CFO team. The role involves collaborating on data analysis using advanced tools like Python, SQL, Excel, and Tableau. Responsibilities include conducting capital analysis, executing models, and translating results for customers. The ideal candidate will have 2 years of experience in Python, SQL, Excel, and Tableau, and a bachelor's degree. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Business Center Assistant Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Washington, UT

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also provide supervision, development opportunities, and ensure compliance with company policies. Key leadership expectations include respect for the individual, acting with integrity, serving the customer, striving for excellence, and promoting a culture of belonging.

Senior Manager, Marketing – KI Concerts: 2024-3223

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Companies is looking for a Senior Manager, Marketing - KI Concerts to boost brand recognition and revenue growth. The role involves developing and executing B2B marketing strategies, leading a team, and managing the KI Concerts marketing budget. The ideal candidate should have a Bachelor's degree in business, marketing, or music administration, and at least 6 years of marketing experience, preferably in B2B products or services. They should possess strong communication skills, the ability to align marketing strategies with sales objectives, and expertise in lifecycle B2B marketing. A passion for international travel and personal experience with choral or orchestral music is a plus. The role requires working primarily in-person from the Washington, D.C. HQ offices, with some domestic and international travel.

Beauty Sales Consultant

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is seeking a sales-oriented Beauty Sales Consultant to join their beauty retail division. The role involves providing top-notch client service, being a brand expert, and driving sales through personalized advice and product knowledge. The ideal candidate should be passionate about beauty, have strong interpersonal skills, and be comfortable with multi-tasking. Benefits include exposure to the latest beauty products, gratis samples, and a competitive pay range. The role requires physical abilities to support customer service and beauty consulting, including standing, moving, stooping, kneeling, and manual dexterity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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